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Patent 2886633 Summary

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Claims and Abstract availability

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(12) Patent Application: (11) CA 2886633
(54) English Title: CELLULAR SHUFFLER SYSTEM AND METHOD
(54) French Title: SYSTEME ET PROCEDE DE MELANGEUR CELLULAIRE
Status: Deemed Abandoned and Beyond the Period of Reinstatement - Pending Response to Notice of Disregarded Communication
Bibliographic Data
(51) International Patent Classification (IPC):
  • A63F 01/12 (2006.01)
(72) Inventors :
  • WADDS, NATHAN (United States of America)
  • HELSEN, COLIN (United States of America)
  • CZYZEWSKI, ZBIGNIEW (United States of America)
  • HELGESEN, JAMES (United States of America)
  • MARSDEN, RUSS (United States of America)
(73) Owners :
  • BALLY GAMING, INC.
(71) Applicants :
  • BALLY GAMING, INC. (United States of America)
(74) Agent: TORYS LLP
(74) Associate agent:
(45) Issued:
(86) PCT Filing Date: 2013-09-27
(87) Open to Public Inspection: 2014-04-10
Examination requested: 2017-01-25
Availability of licence: N/A
Dedicated to the Public: N/A
(25) Language of filing: English

Patent Cooperation Treaty (PCT): Yes
(86) PCT Filing Number: PCT/US2013/062391
(87) International Publication Number: US2013062391
(85) National Entry: 2015-03-27

(30) Application Priority Data:
Application No. Country/Territory Date
13/632,875 (United States of America) 2012-10-01

Abstracts

English Abstract

An automatic card handling device (110), having a card handling device (130) that includes a controller, said card handling device configured for shuffling an input set of cards and delivering an output set of cards resulting from the shuffling; and a communication module (146) operably coupled to the controller, wherein the communication module is configured for sending and receiving information related to operation of the card handling device across a communication port (148) configured for operable coupling to a cellular network (136), wherein said information related to the operation of the automatic card handling device includes information about the use of said card handling device; and wherein a factor in a usage fee for said card handling device is said use of said card handling device.


French Abstract

L'invention concerne un dispositif de manipulation de cartes automatique (110), comprenant un dispositif de manipulation de cartes (130) pourvu d'un contrôleur, ce dispositif étant configuré pour mélanger un ensemble d'entrée de cartes et distribuer un ensemble de sortie de cartes résultant du mélange ; ainsi qu'un module de communication (146) couplé fonctionnel au contrôleur, le module de communication étant configuré pour envoyer et recevoir des informations relatives au fonctionnement du dispositif de manipulation de cartes par un port de communication (148) configuré pour un couplage fonctionnel à un réseau cellulaire (136), les informations relatives au fonctionnement du dispositif de manipulation de cartes comprenant des informations relatives à l'utilisation de ce dispositif ; un facteur relatif aux frais d'utilisation pour le dispositif de manipulation de cartes étant l'utilisation de ce dispositif.

Claims

Note: Claims are shown in the official language in which they were submitted.


What is claimed is:
1. An automatic card handling device, comprising:
a card handling device having a controller, said card handling device
configured for
shuffling an input set of cards and delivering an output set of cards
resulting from the
shuffling; and
a communication module operably coupled to the controller, wherein the
communication module is configured for sending and receiving information
related to
operation of said card handling device across a communication port configured
for operable
coupling to a network, wherein said information related to the operation of
the automatic card
handling device includes information about the use of said card handling
device.
2. The automatic card handling device of claim 1, wherein said
communication
module is further configured to transmit information related to operation of
said card
handling device across said communication port responsive to receiving a
request from a
server via said communication port.
3. The automatic card handling device of claim 1, wherein said
communication
module is further configured to transmit information related to operation to
said card
handling device across said communication port responsive to a trigger
selected from the
group comprising at least one of: a passage of an amount of time or a time of
day, a
predetermined schedule and a predetermined event.
4. The automatic card handling device of claim 1, wherein said information
related to operation of said card handling device comprises at least one of a
type of game,
number of shuffles, a number of cards shuffled, a number of cards dealt, a
number of game
play events, a number of game sessions within a time period and a time stamp.
5. The automatic card handling device of claim 1, wherein said information
related to operation of said card handling device comprises failure
information of said card
handling device.
6. The automatic card handling device of claim 5, wherein said failure
information comprises a shuffling error or a component exceeding an end-of-
life usage
parameter.
7. The automatic card handling device of claim 6, wherein said end-of-life
usage
parameter is based on a game type being dealt by said card handling device.
8. The automatic card handling device of claim 5 further comprising a
positioning device configured to determine a location associated with said
automatic card

handling device, and wherein said failure information comprises an indication
said location is
not within an authorized location.
9. A method for managing an automatic card handling device, comprising:
receiving, from a communication port of said automatic card handling device,
information related to operation of said automatic card handling device,
wherein said
information related to the operation of said automatic card handling device
includes
information about the use of said card handling device; and
determining a usage fee for said card handling device based on the information
related
to operation of said automatic card handling device.
10. The method of claim 9, wherein said information describing usage
parameters
include at least one of: a number of shuffles, a number of cards shuffled, a
number of game
play events, a number of game sessions, and use of the automatic card handling
device within
an amount of time.
11. The method of claim 9, wherein said information describing usage
parameters
includes failure information of said card handling device, the method further
comprising:
determining whether the failure information exceeds a failure threshold; and
notifying an
operator responsive to the failure information exceeding said failure
threshold.
12. The method of claim 11, wherein said failure information comprises an
end-
of-life usage parameter.
13. The method of claim 9, further comprising requesting usage information
from
said automatic shuffling device at a designated time.
14. The method of claim 9, wherein said usage fee for said card handling
device is
determined based on a price per powered-up time, a price per card shuffled, a
price per card
delivered, a price per game-play, a price per game-play-per-player, a price
per game session,
a price per game session per average player, a price per card count, or any
combination of the
foregoing.
15. The device of claim 1, wherein said communication module is further
configured to transmit information related to the operation of said card
handling device
across said communication port responsive to at least one of a preselected
event and a
predetermined schedule.
16. The device of claim 15, wherein the preselected event is selected from
the
group consisting of: detecting a preselected type of log and detecting an
event.
26

Description

Note: Descriptions are shown in the official language in which they were submitted.


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CELLULAR SHUFFLER SYSTEM AND METHOD
RELATED APPLICATIONS
[0001] This application claims priority to US patent application serial number
13/632,875
filed October 1, 2012, "Cellular Shuffler System and Method," which is
incorporated by
reference herein in its entirety.
[0002] This application is related to: US patent application serial number
11/558,818 filed
November 10, 2006, "Methods And Apparatuses For An Automatic Card Handling
Device
And Communication Networks Including Same"; US patent application number
11/558,810
filed November 10, 2006, "Casino Table Game Monitoring System," now abandoned;
US
patent application serial number 11/558,817 filed November 10, 2006, "Method
and
Apparatus Providing Gaming Table with RFID Antennas and Shielding," now
abandoned,
and US patent application serial number 11/558,823 filed November 10, 2006,
"Casino Card
Shoes, Systems and methods for a No Peek Feature," now abandoned, the contents
of which
are all incorporated by reference herein in their entirety.
TECHNICAL FIELD
[0003] This disclosure relates generally to playing card handling devices and,
more
specifically, to apparatuses comprising an automatic card handling device for
use in a cellular
network.
BACKGROUND
[0004] Card handling devices are used in the gaming industry are used for
increasing the
efficiency, security and game speed in live table games such as Blackjack,
Baccarat and
various forms of Poker. Card handling devices, such as card shufflers, may
perform a variety
of functions including randomly shuffling one or more decks of playing cards
in an efficient
and thorough manner. In a live table game, it is important that the playing
cards are shuffled
in an efficient and thorough manner to prevent players from having an
advantage by knowing
the position of specific cards or groups of cards in the final arrangement of
cards delivered in
the play of the game. Additionally, it is advantageous to have the playing
cards shuffled in a
very short period of time in order to minimize any delay in the play of the
game.
[0005] There is a need for methods and apparatuses to provide increased system
efficiency,
reliability, and use details of a card handling devices.
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SUMMARY
[0006] Embodiments include an automatic card handling device that, in one
embodiment,
comprising a shuffling apparatus that is configured for shuffling an input set
of cards and
delivering an output set of cards resulting from the shuffling. The automatic
card handling
device further comprises a detection module configured for recognizing a rank
and suit of
each card of the output set of cards. The detection module recognizes the rank
and suit prior
to removal of the output set of cards from the shuffling apparatus. Further
included in the
automatic card handling device is a communications module that may communicate
to
remote computers or servers over public cellular networks.
[0007] The communication module is configured for sending and receiving
information
related to operation of the automatic card handling device across a
communication port that is
configured for operable coupling to a communication network, e.g., a cellular
network.
Information about the automatic card handling device, e.g., usage information,
maintenance
information, mechanical information, etc., can be sent to a data module to
prepare reports
(typically formatted data packets) such as detailed usage reports that enable
the automatic
card handling device to be licensed/billed based on use-based models rather
than fixed-time-
period models. One example of a fixed-time-period model would be leasing a
smart shuffler
for $/month, regardless of actual use. For the purposes of this disclosure,
when a $ sign is
used it is understood to conceptually include any recognized monetary system
and its symbol,
including but not limited to Ã, , , F, E, P, AS, Rs, W, IT1J, etc. Examples
of use-based models
include, but are not limited to: $/minute of powered-up time, $/card shuffled,
$/card
delivered, $/game-play (game-play refers to a single game play sequence, such
as one game
of blackjack from start to finish including any number of current players),
$/game-
play/player (same as game-play, but the charge rate includes an adder for each
player),
$/game-session (a game-session is a sequence of game-plays where each game
play is the
same game and the time interval between each game-play is short ¨ seconds, not
minutes or
hours), $/game-session/average-player-count (same as $/game-session, coupled
with an adder
for each additional player where the number of players is averaged over a game
session),
$/card-count, $/deck-check, etc. Some embodiments may include the ability to
not only
charge for each type of use event, but further to combine, or periodically
total, charges based
on multiple types of use events that occur in one billing period.
[0008] The data module can also receive maintenance and/or mechanical
information about
the automatic card handling device internals and to prepare a report, alert,
alarm and/or other
notification based on the information. In some embodiments the data module
receives
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information from internal components. In other embodiments, the data module
may
periodically collect information using polling methods, flushing specified
error or status
buffers, or other methods, and collect and format the data for transmission.
[0009] The data may be collected, formatted, and sent as a result of a request
for the
information received at the data module from an external source, typically a
centralized
server used to access and, in some embodiments, further process the card
handling device
("smart shuffler", if the device is a shuffler) data. The data may be
collected, formatted,
and/or sent as a result of an internal request as well. Internal requests may
be of any form,
including time-based and/or timer-based requests, based on the occurrence or
recognition of a
specified set of detected or reported error conditions, and/or sent internally
as specifically
requested by other internal modules.
BRIEF DESCRIPTION OF THE DRAWINGS
[0010] FIG. 1 is an illustration of one embodiment of an automatic ("smart")
card handling
device;
[0011] FIG. 2 is a block diagram of an automatic card handling device operably
coupled to a
local network;
[0012] FIG. 3(a), (b) and (c) are block diagrams of an embodiment of an
automatic card
handling device;
[0013] FIG. 4 is a block diagram of an embodiment of an automatic card handing
device
operably coupled to a local network;
[0014] FIG. 5 is a block diagram of a network an embodiment of an automatic
card handling
devices in accordance;
[0015] FIG. 6 is a block diagram of another embodiment of a network of
automatic card
handling devices;
[0016] FIG. 7 is an illustration of an environment in which embodiments may
operate;
[0017] FIG. 8 is a flowchart of a method in accordance with an embodiment;
and,
[0018] FIG. 9 is a flowchart of a method in accordance with an embodiment.
[0019] The figures depict various embodiments for purposes of illustration
only. One skilled
in the art who also has the benefit of this disclosure may recognize from the
following
discussion that alternative embodiments of the structures and methods
illustrated herein may
be employed without departing from the principles described herein.
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DETAILED DESCRIPTION
[0020] The present disclosure illustrates, in various embodiments, apparatuses
and methods
of operation for an automatic card handling device having cellular network
capabilities (this
includes card handling devices that have other network interfaces having
similar capabilities
as public cellular networks).
[0021] In the following description, circuits and functions may be shown in
block diagram
form in order not to obscure the descriptions in unnecessary detail.
Conversely, specific
circuit implementations shown and described are examples only and should not
be construed
as the only way to implement cellular shufflers unless specified otherwise
herein.
Additionally, block definitions and partitioning of logic between various
blocks illustrates
one possible embodiment. It may become apparent to one of skill in the art who
also has the
benefit of this disclosure that the embodiments disclosed may be practiced by
various other
partitioning solutions, all of which are contemplated herein.
[0022] Further, the term "module" is used herein in a non-limiting sense and
solely to
indicate functionality of particular circuits and/or assemblies within
embodiments of cellular
card handling devices, and is not be construed as requiring a particular
physical structure, or
particular partitioning between elements for performing the indicated
functions.
[0023] When executed as firmware or software, the instructions for performing
the methods
and processes described herein may be stored on a computer readable medium. A
computer
readable medium includes, but is not limited to, magnetic and optical storage
devices such as
disk drives, magnetic tape, CDs (compact disks), DVDs (digital versatile discs
or digital
video discs), and semiconductor devices such as RAM, DRAM, ROM, EPROM, and
Flash
memory.
[0024] FIG. 1 illustrates a card handling device 110. A top surface 112 of
card handling
device 110 may comprise a flip-up cover 114 which, when opened, exposes a card
insertion
area 116 and an elevator platform 118. Card insertion area 116 may be
configured to receive
an input set of cards to be shuffled, counted, and/or sorted. In one example,
card handling
device 110 may be configured to receive, read rank and suit, sort, and shuffle
multiple, e.g.,
up to 8, decks of cards at any one time. Elevator platform 118 may be
configured to raise a
set of shuffled cards to a level where they can be removed by a device user
after the
shuffling, reading, and/or sorting processes are completed. Elevator platform
118 may
include a sensor 120 which detects the presence of cards or other objects
located on elevator
platform 118. A camera or a card recognition module (see FIGS. 2 and 3) may
also be
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included within the body 124 of card handling device 110. Card handling device
110 may be
located adjacent to or flush mounted into a gaming table in a casino where a
live card game is
taking place, or may be located in a remote location off the casino floor
which is inaccessible
to the public.
[0025] Card handling device 110 may also be configured to display operational
data relating
to the device to a display panel 122 located on top surface 112. A casino
employee using the
card handling device 110 may monitor display panel 122 and view the displayed
information
in order to know the status of operation of the card handling device 110. Such
information
displayed on display panel 122 may include the number of cards present in the
card handling
device 110, the status of any shuffling, reading, or sorting operations,
security information
relating to the card handling device 110, status relating to a card
verification process, or any
other information about errors, or the operation of card handling device 110
that would be
useful to a user. Buttons 113, 115, located adjacent display panel 122 may be
on-off buttons,
special function buttons (e.g., raise elevator to the card delivery position,
reshuffle demand,
security check, card count demand, etc.), and the like.
[0026] FIG. 2 illustrates an embodiment of a card handling device 130
comprising a shuffler
132 operably connected to a computer 134. Computer 134 may be any operable
implementation, including but not limited to a chip or chipset that supports
public cellular
communications capabilities. One example is Qualcomm's Snapdragon series of
chips (other
manufacturers, such as Intel, also sell chips that enable public cellular
telephony
communications). Other embodiments may include several components, of which a
subset
may be the Qualcomm or Intel chips already mentioned. Shuffler 132 may include
a shuffler
controller 140, and a camera processor 144 operably coupled to camera 142.
Shuffler
controller 140 and camera processor 144 are both operably coupled to computer
134 by
connections 292 and 294 respectively. Computer 134 may comprise a
communication module
146 and a communication port 148 configured for operable coupling to network
136 via
communication link 290. Computer 134 may also be operably coupled to printer
138 via
communication link 296 or via network 136.
[0027] Network 136 may comprise a local network or a wide area network such as
the
Internet, cellular phone network or some combination of networks.
Communication links
290 and 296 may comprise any form of wireless or wired connections or any
combination
thereof By way of example, and not limitation, communication links 290 and 296
may be
comprised of serial data links, parallel data links, USB, Ethernet, a Wide
Area Network
(WAN), a Local Area Network (LAN), infrared communication, IEEE 802.16 (or
WiMax),

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IEEE 802.11a/b/g/n/p, Wi-Fi, and in particular for one embodiment, any public
cellular
phone network including but not limited to GSM, CDMA, 3G, or 3GPP Long Term
Evolution (LTE), communication, etc. It is envisioned that other
communications
technologies, especially those used for public telephony, can also be used as
they are
developed in the future.
[0028] As described in more detail below, communication module 146 may be
configured to
establish communication with network 136 and thereafter send and receive
information to
and from network 136 across communication port 148.
[0029] In some embodiments communication module 146 and memory 800 reside
within the
shuffler 132; in others they may be in a separate enclosure. In all
embodiments
communication module 146 is in operable communication with shuffler controller
140. In
some embodiments other modules or components of the shuffler may also be in
communication with communication module 146 in addition to the shuffler
controller 140.
[0030] In one embodiment, upon shuffler 132 receiving an input set of cards,
shuffler
controller 140 is configured to count the cards and, as the cards are being
counted, camera
142 is configured to take a picture of at least a portion of each counted
card. Thereafter, data
representing pictures and a card count are sent to computer 134 which iterates
through the
pictures and extracts the card value from the picture of each card. In another
embodiment, the
information is sent to a one or more computing device(s) across a WAN (e.g.,
Internet and/or
cellular network). Computer 134 then generates information relating to the
input set of cards
by associating the value of each individual card with its counted position in
the deck. The
card information is then used by the computer 134 to verify the contents of
the deck by
comparing the information relating to the input set of cards to information
relating to a
standard deck of cards stored in the memory 800 of computer 134. Computer 134
may be
configured to operate in multiple modes and may be capable of automatically
switching
between multiple modes without powering off or rebooting. By way of example,
computer
134 may be configured to operate in a set-up mode, ran mode, or a service
mode, as are
explained more fully below.
[0031] As described above, card handling device 130 is configured to display,
on display
panel 122 (see FIG. 1), any data pertaining to the operation of card handling
device 130. Card
handling device 130 may be further configured to convert the aforementioned
operational
data into electronic data signals comprising information such as, repair-
related data, data
related to current or past operation and use, the serial number of the card
handling device
130, the serial numbers of device parts, physical location of card handling
device 130,
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performance, usage, or any other data related to card handling device 130. At
any time after
communication has been established by computer 134, communication module 146
may
transmit the information through communication port 148 and across network 136
via
communication link 290. As described in greater detail below, the information
may then be
transmitted to a server 162 where the data can be viewed by a device operator,
stored, mined,
or forwarded to casino personnel or a service center 168 (see FIGS. 5 and 6).
Additionally,
computer 134 may be configured to send information comprising the shuffling
and card
verification results to a printer 138 via communication link 296. Printer 138
may be
configured to, upon receipt of the information, print a label with the
verification results which
may then be affixed to the output set of cards, for example The printer 138
could also print a
wide variety of messages, such as service requests, hours of operation, number
of batches of
cards shuffled, particular cards missing, and the like.
[0032] FIGS. 3(a) through (c) illustrate various embodiments of card handling
device 150.
FIG. 3(a) illustrates a logical partitioning of functions within the card
recognition module
154, whereas FIGS. 3(b) and 3(c) illustrate different embodiments of physical
partitioning of
the card recognition module 154. Of course, these partitioning solutions, both
logical and
physical, are example solutions, other embodiments with different partitioning
solutions are
fully contemplated.
[0033] As illustrated in the logical partitioning of FIG. 3(a), card handling
device 150
includes a shuffler 156 and a card recognition module 154. Shuffler 156
includes a sensor
module 214 that is operably coupled to card recognition module 154 via
connection 380 and
is configured for sensing image information about each card included in an
input set of cards.
The sensor module 214 may include, for example, a 2-dimensional CMOS image
sensor, a 2-
dimensional charge coupled device (CCD) image sensor, or a 1-dimensional line
sensor, as
are known by those in the art. Card recognition module 154 comprises a
communication
module 146 configured for establishing communication with a local network or a
world-wide
network, including a public cellular network. Communication module 146 may be
further
transmit and receive information over the network. Further included in card
recognition
module is a detection module 219 configured for verifying the contents of an
input set of
cards, and a diagnosis module 212 configured for performing a self-diagnosis
on the
operation of card handling device 150, as are explained more fully below.
[0034] FIG. 3(b) illustrates a physical partitioning embodiment of card
handling device 150'
wherein the card recognition module 154' comprises a custom module 228
including custom
logic configured to establish communication with a network and thereafter
transmit and
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receive information over the network. The custom module 228 may include logic
configured
for performing the functions of the communication module 146, the detection
module 219,
and the diagnosis module 219. By way of example, and not limitation, the
custom module
may be implemented as a custom application specific integrated circuit (ASIC),
a field
programmable gate array (FPGA), one or more programmable logic devices (PLDs)
and
similar devices for implementing custom logic as are known to those of
ordinary skill in the
art.
[0035] In another embodiment of card handling device 150", card recognition
module 154"
may comprise, as illustrated in FIG. 3(c), a microcontroller 222 operably
coupled to a
memory module 224. Microcontroller 222 may be configured to perform the
functions of the
communication module 146, the detection module 219, and the diagnosis module
219. As
such, microcontroller 222 may be configured to establish communication with a
network and
transmit and receive information over the network by employing software or
firmware stored
on memory module 224. Of course, many microcontrollers suitable for the card
recognition
module 154", may include memory as part of the microcontroller 222. Therefore,
a memory
module 224 external to the microcontroller 222 may not be necessary.
[0036] In another embodiment, card recognition module 154" may include a
hardware
communication module 226. In this configuration, the communication function
may be
implemented completely in hardware, or may be a combination of hardware and
software
functions configured to establish communication with a network and thereafter
transmit and
receive information over the network.
[0037] Although the card recognition 154 module in the figures is shown as
part of the
shuffler, in other embodiments, the card recognition module 154 may be located
in an
external computer that communicates with the shuffler controller. In
embodiments, the
communication can be direct, indirect, via a LAN, via a WAN including public
cellular
networks, a wired network/links or any combination.
[0038] FIG. 4 illustrates another embodiment wherein card handling device 150
is coupled to
network 136. Card handling device 150 may comprise a shuffler 156 and a card
recognition
module 154 operably coupled together by way of connection 380. Additionally,
card
recognition module 154 may comprise a communication module 146 and a
communication
port 148 directly coupled to network 136 via communication link 290. Card
recognition
module 154 may also be operably coupled to printer 138 via communication link
296. As
described above, communication module 146 may be configured to establish
communication
with network 136 and thereafter send and receive information over network 136,
which, as
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described above, may comprise a local network and/or a wide area network, such
as the
Internet, public cellular network etc. Communication links 290 and 296 may
comprise any
form of wireless or wired connections or any combination thereof
[0039] The operation of card handling device 150 depicted in FIG. 4 will now
be described.
As a set of input cards is placed into card handling device 150, shuffler
controller 156 is
configured to shuffle the input set of cards, and sensor module 214 captures
image
information about each card either before, during or after the shuffling
process. The image
information is sent to the card recognition module 154 where the detection
module processes
the image information for each card to determine the rank and suit of each
card. The image
information may be transformed into a rank and suit by an image recognition
process of the
rank and suit designations on each card. As explained earlier, the image
recognition process
may be performed as software/firmware operating on the microcontroller 222 or
may be
performed by custom logic within the custom module 228 (See FIGS. 3a-3c). Card
recognition module 154 may be configured to operate in multiple modes and may
be capable
of automatically switching between multiple modes without powering off or
rebooting. By
way of example, card recognition module 154 may be configured to operate in a
set-up mode,
run mode, or a service mode.
[0040] In addition to shuffling and verifying the contents of an input set of
cards, card
handling device 150 may, at any time while powered on, establish communication
with
network 136. Thereafter, card handling device 150 may transmit the results of
the shuffling
and verification processes or any other data relating to the card handling
device 150, such as,
diagnostic messages, identity messages, simple or complex usage data, and
location messages
over network 136 to server 162 (see FIGS. 5 and 6). Furthermore, card
recognition module
154 may be configured to send information comprising the shuffling,
maintenance
information, power, operational information, and card verification results to
a printer 138 by
way of communication link 296. Printer 138 may be configured to, upon receipt
of the
information, print a label or other report with information such as
verification results that can
then be affixed to the output set of cards.
[0041] FIG. 5 illustrates an embodiment comprising a network of card handling
devices 160.
Card handling devices 160 may be located on a casino floor adjacent a playing
table or in a
back-room location off the casino floor and may be comprised of either card
handling device
130 described in FIG. 2, or card handling device 150 described in FIGS. 3 and
4. Each card
handling device 160 is operably coupled to a network 136 over corresponding
communication links 290. Network 136 may be operably coupled via communication
link
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490 to a server 162 located within operator station 500 which is a
computerized machine
control system. Operator station 500 and server 162 may be located within the
casino
property and may be operably coupled to printer 138 and a world-wide network,
such as the
intern& or a public cellular network, 164 by communication links 296 and 163,
respectively.
Server 162 may be located within operator station 500, as shown in FIG. 5, or
may be located
separate from, and operably coupled to, operator station 500. A service center
168, which
may be located either on the casino property or at a remote location, may be
operably coupled
to server 162 across a LAN, WAN and/or other network 164 via communication
links 494
and 163. Communication links 163, 290, 296, 490, and 494 may comprise any form
of
wireless or wired connections, or any combination thereof.
[0042] The operation of the network of card handling devices depicted in FIG.
5 will now be
described. At any time while a card handling device 160 is powered on, the
card handling
device 160 may establish communication with network 136 and thereafter
transmit any
information pertaining to the card handling device 160 across network 136 to
server 162. As
illustrated in FIGS. 5 and 6, server 162 is located within operator station
500. Therefore, any
data received by server 162 may be accessed by a device operator within
operator station 500.
Conversely, if server 162 is located outside of operator station 500, any data
received at
server 162 may be forwarded to operator station 500. As such, a device
operator accessing
operator station 500 may receive the information and monitor the status of
each card handling
device 160. Upon receipt of any information, server 162 may be configured to
store, mine,
assemble, or forward the information to casino personnel or to a device
technician located
within service center 168. For example only, casino personnel or a device
technician may
receive the transmitted information by way of a graphical user interface (GUI)
comprising a
visual or alerting system on a computer, cell phone, or other like data
receiving device.
[0043] By way of example only, card handling device 160 may be configured to
transmit an
email or a text message, containing the operational status of card handling
device 160, to
server 162 or directly to a cellular phone network. If transmitted to server
500, it may then
transmit the email, text message, instant message and/or other messaging type,
to service
center 168 or any data receiving device belonging to casino personnel. A
transmitted email or
text message may comprise, for example, information detailing whether the
input set of cards
has successfully passed the shuffling and verification processes. If the input
set of cards has
failed the verification process, a transmitted email or text message may
contain the reasons
for failure, and may list the missing card or cards should the card handling
device 160 detect
a missing card or cards. Other data contained in an email, text message or the
like may

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comprise information identifying the location of the card handling device 160,
the name and
location of the casino, and directions to the casino as well as the casino pit
where the card
handling device 160 resides. Card handling device 160 may also be configured,
upon
diagnosing a problem, to transmit an alert or a request across network 136 to
server 162, or,
to transmit an alert over a public cellular network to a preselected
destination, including a
central server at a casino (operator's property) and/or a server at the card
device
manufacturer's location. Further, server 162 may forward the alert or request
to operator
station 500, casino personnel, or to service center 168.
[0044] Card handling device 160 may also be configured to generate a report
comprising a
description of the location and relative performance of all the operational
elements of card
handling device 160. The generated report may then be transmitted
electronically over
network 136 to server 162, and/or to a server using a public cellular
telephony connection.
Server 162 may also forward the report to service center 168, or to a
computer, cell phone or
any other data receiving device belonging to a device technician or casino
personnel. Upon
receipt of a generated report, casino personnel or a device technician can
quickly locate the
corresponding card handling device 160 and, thereafter, may address current
problems or
future problems that may eventually exist in the corresponding card handling
device 160. The
report could generate a repair request, a preventative maintenance request,
could identify the
device as requiring a software upgrade, etc.
[0045] Additionally, the card handling device 160 may be configured to receive
information
comprising messages and instructions such as, work commands or a self-
diagnosis request
from a device operator located within operator station 500, a service center
168, or directly to
an individual card device over its own public cellular telephony connection.
As such, in
addition to monitoring multiple card handling devices 160, a device operator
located within
operator station 500 may control multiple card handling devices 160 at any
given time.
Additionally, a technician, located at a remote location such as service
center 168, may
perform troubleshooting routines or install software or firmware upgrades and
patches on
card handling devices 160 by using public cellular telephony communication
links.
[0046] As described above, card handling device 160 may be configured to
operate in
multiple modes and may be capable of automatically switching between modes
without
powering off or rebooting. As such, a device operator may simultaneously
control multiple
card handling devices 160 by changing the operation mode of a card handling
device 160 and
thereafter running programs on, sending data requests, or sending work
commands to the card
handling device 160. By way of example, and not limitation, a device operator
or owner
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remotely located from any card device 160 may, using each card device's
cellular
connectivity, switch any particular card handling device 160 to a service mode
and request a
self-diagnosis, conduct troubleshooting routines, or install software updates
and patches.
Additionally, card handling device 160 may, upon receiving an input set of
cards,
automatically switch to a set-up mode and activate a calibration check in
order to verify
proper calibration before switching to a run mode to thereafter shuffle and/or
verify the input
set of cards.
[0047] FIG. 6 illustrates another embodiment comprising a network of card
handling devices
160A networked together according to a common trait, such as physical location
and/or game
type. For example only, a network of card handling devices 160A located on a
single casino
floor or within a limited area of a single casino floor may be networked
together. Likewise,
for example, a network of card handling devices 160A pertaining to a specific
game type,
such as blackjack, may be networked together. Each card handling device 160A
in a similar
network is operably coupled by communication liffl( 590A to a local pit
network 170A which
may correspond to, as described above, the location or the game type of the
card handling
device 160A. Each local pit network 170A is, in turn, operably connected by
communication
liffl( 594A to a local pit operator station 172A. As illustrated in FIG. 6,
pit server 664A is
located within pit operator station 172A. Therefore, any data received by pit
server 664A may
be accessed by a device operator within pit operator station 172A. Conversely,
pit server
664A may be located outside of pit operator station 172A and any data received
at pit server
664A may be forwarded to pit operator station 172A. In addition, each card
device 160A or
160B has its own cellular phone connections over which it may communicate, and
be
communicated to, the same personnel just described as well as personnel
associated with a
lessor or owner of the card devices (which may different than the casino
operators).
[0048] As described above, at any time while powered on, each card handling
device 160A
located within a local pit network 170A may be configured to establish
communication with
local pit network 170A, and transmit information relating to its operation to
pit server 664A.
Also, each card handling device 160A may be configured to receive messages or
instructions
from pit server 664A. As such, a pit operator, located within pit operator
station 172A, may
simultaneously monitor and control each card handling devices 160A located in
the
corresponding local pit network 170A. Each card handling device 160B may be
networked
together and directly coupled to a local pit network 170B in a similar fashion
as described
above in reference to each card handling device 160A; alternatively each card
handling
device may be in communication with various servers using its cellular
telephony
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capabilities, resulting in the same functionality results as far as operators
or owners of the
devices are concerned. In such cases, the hardware and software components of
the operator
or the card device owners would be compatible with cellular technology rather
than, say, a
hardwired LAN technology. Further, in some embodiments each card device will
have both
hardwired LAN and cellular WAN capabilities, and will be configured to use
each network
for different or perhaps overlapping purposes as programmed by the card device
programmers. Devices 160B may transmit and receive messages to and from pit
server 664B
over local pit network 170B.
[0049] In addition, local pit networks 170A/170B may be operably coupled to
server 162, via
communication liffl( 592. Server 162 may be operably connected to a printer
138 via
communication liffl( 296. Service center 168 may be operably coupled to server
162 across a
wide area network 164, e.g., Internet, cellular network, etc., via
communication links 494 and
163. In addition to transmitting and receiving information to and from the pit
server
664A/664B, each card handling device 160A/160B may, as described above,
transmit and
receive information to and from server 162 across local pit network 170A/170B
and/or
equivalently over a cellular network, or combination thereof As such, a device
operator
located within operator station 500 may simultaneously monitor and control
each card
handling device 160A/160B of each local pit network 170A/170B. The operational
data
transmitted from card handling device 160A/160B and received at server 162 may
be viewed
by a device operator, stored, mined, assembled, and/or simultaneously viewed
by service
center 168 when each device uses its cellular connection (not shown in Figure
6).
Additionally, the operational data may be transmitted to a computer, cell
phone, or like data
receiving device belonging to casino personnel. Communication links 296, 494,
590, 592,
and 594 may comprise any form of wireless or wired connections or any
combination thereof
[0050] Additionally the card handling device 160A/160B may be configured to
receive
information comprising messages and instructions such as, work commands or a
self-
diagnosis request from a device operator located within operator station 500
or over its
cellular connection. As such, in addition to monitoring multiple card handling
devices
160A/160B, a device operator located within operator station 500 may control
multiple card
handling devices 160A/160B at any given time. Additionally, a technician,
located at a
remote location such as service center 168, may perform troubleshooting
routines or install
software upgrades and patches on card handling device 160A/160B by using an
electronic
communication link between the card handling device 160A/160B and a computer
(not
shown), or a cellular telephony link, to service center 168.
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[0051] FIG. 7 is an illustration of an environment in which embodiments may
operate. A
card handling device 730 can be similar to the card handling device 130
described herein.
Card handling device 730 includes a shuffler 731 and computing device 741 the
operation of
which, in many respects, can be similar to card handling device 132 and
computer 134
described herein. In an embodiment, the shuffler 731 includes a processor 734,
shuffler
mechanics 736, a camera 740, input/output device 737, and memory 738. Shuffler
mechanics
include physical components and subcomponents of shuffler 731. Examples of
such
components are described herein with reference to FIG. 1, for example. In
embodiments, the
operation of the camera is similar to the operation of camera 142, described
herein.
[0052] The computing device 741 includes a processor 744, a communication unit
746, an
input/output device 747 and memory 748. Data module 702 includes a processor
704,
communication unit 706, input/output device 707, memory 708, report generator
712 and
maintenance/error module 714.
[0053] The processors 734, 744, 704 process data signals and may comprise
various
computing architectures such as a complex instruction set computer (CISC)
architecture, a
reduced instruction set computer (RISC) architecture, or an architecture
implementing a
combination of instruction sets. Although only a single processor is shown,
multiple
processors may be included. The processors 734, 744, 704 comprise an
arithmetic logic unit,
a microprocessor, a general purpose computer, or some other information
appliance equipped
to transmit, receive and process electronic data signals from the memory 738,
748, 708, the
input/output device 737, 747, 707, shuffler mechanics 736, and camera 740.
[0054] The memory 738, 748, 708 stores instructions and/or data that may be
executed by
processor 734, 744, 704. The instructions and/or data may comprise code for
performing any
and/or all of the techniques described herein. Memory 738, 748, 708 may be a
dynamic
random access memory (DRAM) device, a static random access memory (SRAM)
device,
Flash RAM (non-volatile storage), combinations of the above, or some other
memory device
known in the art. While the memory 738, 748, 708 is shown on the devices 702,
731, 741,
some of the memory can be remote, e.g., on a separate device connected to the
device or via a
WAN, e.g. a cloud based storage device.
[0055] Input/output device 737, 747, 707 provides an interface configured to
provide inputs,
send outputs to the device. Input devices can enable a user the ability to
provide inputs to the
device 731, 741, 702. Output devices can be any device equipped to display
electronic
images and/or data.
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[0056] Computing device 741 may be a part of shuffler 731 or may be a device
separate from
the card handling device 730, for example. In an embodiment, computing device
741
includes a communication unit 746 that communicates with network 720 via
communication
link 751. The network 720 also communicates with data module 702 via
communication link
752. Network 720 can be any network, e.g., LAN, WAN, e.g., the Internet,
public cellular
network, etc. The communication links 751, 752 can be wireless/wired or a
combination
thereof, for example. In an embodiment the communication units 706, 746 can
communicate
using one or more of following communications methods: cellular protocols
(e.g., GSM
(Global System for Mobile Communications), TDMA, CDMA, etc), infrared
communication,
IEEE 802.11a/b/g/n/p communication, 3G communication, 3GPP Long Term Evolution
(LTE), IEEE 802.16 (or WiMax) communication, or other radio frequency
communication.
It is envisioned that other protocols/communication methods can be used.
[0057] Although only one card handling device 730 is illustrated in FIG. 7, in
embodiments
multiple card handling devices 730 communicate with data module 702. In an
embodiment,
each card handling device 730 can communicate directly with the data module,
for example
via network 720. In one example multiple card handling devices 730 include
communication
units 746 that have a cellular modem to enable communication with one or more
data
modules 702 via a cellular communication network 720. In another embodiment,
multiple
card handling devices 730 can be coupled to a single device having a
communication unit
that is capable of connecting to network 720. In one example, multiple card
handling devices
are coupled to a device that is capable of communicating with data module 702
via a cellular
communication network.
[0058] In embodiments, data module 702 is positioned such that communication
between
data module 702 and card handling device 730 goes through network 720. Data
module 702
includes a report generator 712 and a maintenance/error module 714. A feature
of some
embodiments is that information about the automatic card handling device 730,
e.g., usage
information, maintenance information, mechanical information, etc., can be
sent to data
module 702. The report generator 712 prepares reports such as detailed usage
reports that
enable the automatic card handling device to be licensed/billed based on
metrics such as per
use, per session, per game play event, per session, per time period, etc.
[0059] The report generator 712 receives usage information from the card
handling device
730 and identifies usage based on various usage parameters. Examples of such
usage
parameters include, (a) number of shuffles, (b) number of cards shuffled, (c)
number of game
play events, (d) number of game sessions, and/or (e) use of card handling
device 730 in a

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time period, such as an hour or a defined multiple hour period such as a 24
hour period
having any start time, for example.
[0060] The parameter of the number of shuffles can represent the number of
full deck
shuffles performed by the card handling device 730. When multiple decks are
shuffled, the
parameters can reflect the total number of decks shuffled. The parameter of
the number of
cards shuffled can represent the number of cards shuffled by the card handling
device 730. In
an embodiment when a particular card is shuffled multiple times over the
course of a time
period, the parameter is incremented each time the card is shuffled. In an
embodiment, a card
is shuffled once when the card is part of a shuffle process in which one or
more decks of
cards are completely shuffled.
[0061] The parameter of a game play event can represent the number of
completed
games/hands at a table. For example, one game play event for black jack
represents the
dealing of cards between the placement of an initial bet and the final result
of the hand. In
one embodiment, if there are five players at a table, the completion of one
hand for all players
and the dealer represents five game plays, in some embodiment the dealer's
hand is also
counted so this represents six game plays, in another embodiment this
represents one game
play.
[0062] The parameter of a game session can represent a series of game
plays/deals for a
particular type of game played such as black jack, Three Card Poker, etc.
without a
significant break in play. For example, if a card handling device 730 is used
for Three Card
Poker and is in continuous use, e.g., shuffling and dealing cards with no more
than a five
minute break (other break period criteria can be used), for six hours then the
card handling
device 730 is used for blackjack, then the six hours of Three Card Poker is
one game play
session.
[0063] The parameter of use in a period can represent the total amount of
usage of the card
handling device 730 in a period. Examples of usage are number of shuffles,
number of cards
shuffled, number of game play events, and/or game sessions. The data module
can identify
usage over any period for a single card handling device 730 and/or a
collection of card
handling devices 730 where the collection can be in the same area of the
casino floor, in the
casino, or in different casinos, for example. The information can assist in
identifying trends
in the amount of game plays of particular games, e.g., Three Card Poker.
[0064] The data module 702 can also receive maintenance and/or mechanical
information
about the automatic card handling device 730 and the maintenance/error module
714 can
prepare a report, alert, alarm and/or other notification based on the
information. For example,
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the maintenance/error module can identify when a component/ sub-component of a
card
handling device 730 is nearing an end-of-life metric and should be replaced.
For example,
different components/sub-components (mechanisms) of the card handling device
730 can
wear at different rates depending on how the shuffler is used. In one example,
card handling
devices perform 730 different tasks and, therefore the use of various sub-
components differ,
depending upon the game being played. Accordingly, the wear rate of some sub-
components
can vary based on the game being performed by the card handling device 730.
The
maintenance/error module 714 or the card handling device or a processor
coupled thereto, can
keep track of the usage of various components/sub-components of the card
handling device
730 and identify when such a component/sub-component is approaching an end-of-
life usage
parameter.
[0065] The maintenance/error module can also identify when a component of the
card
handling device 730 has broken and needs repair or when the card handling
device 730 is
otherwise not operating properly, e.g., when the rate of erroneous shuffles
exceeds a
threshold. The maintenance/error module may be able to anticipate a failure
based on
improper operation and can send an message informing the recipient that
maintenance should
be done, this message can be prior to the failure of the card handling device
730.
[0066] In some embodiments, and as described in greater detail below, the data
module 702
receives information from the card handling device 730 as a result of a
request for
information. In other embodiments the data module 702 receives the information
without a
prior request either directly or indirectly.
[0067] FIG. 8 is a flowchart of a method in accordance with an embodiment. The
information about card handling device 730 is collected 802. As described
above, the
information can include usage data, error data or any other data related to
the card handling
device. For discussion purposes, it can be characterized as comprising two
types of data.
One is usage data, that is, data based on, and/or reporting, the type and
kinds of use the card
handling device card has been put to. Another is fault, error, and condition
reporting. Note
that in actuality, there is always some overlap between these types of data
and their use. For
example, predictive maintenance and failure reports may be generated, in part
or in whole,
based on usage data and/or fault, error, and/or condition data. Billing
reports, which are often
based on usage data, may also include billable events due to failure, error,
or predictive
maintenance data that is used to generate a billable event, used to generate a
billing report, or
bill, to the user of the card handling device.
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[0068] In an embodiment, usage data can include data related to the type of
game, the
number of cards shuffled, number of cards dealt and in one embodiment will
include a time
stamp, for example. It is understood that at this level, what is being created
are data logs
which are not typically in human readable form; they may be strings of binary
digits that have
assigned meanings according to a protocol, a data type, a data structure, etc.
In later
processing they will be used to generate human readable reports and/or bills.
The
information can be stored in memory 738/748 (or memory in a separate device)
until it is
provided to the data module 702. The information is then sent 804 to the data
module 702.
As described above, the information can be sent from communication unit 746 or
from a
separate device. In one embodiment, the information sent is not in response to
a request from
the data module 702, rather, it is sent on a predetermined schedule or based
on a preselected
event. The predetermined schedule may be a regularly recurring time event,
such as sending
all data collected every 24 hours. Typically the frequency of sending data
will be selectable at
the card handling device, and may be set remotely or by a person having the
needed
authorization at the device. Event-based sending will typically be used when
the device
detects that a certain (preselected) type of log or interrupt event occurs.
When these types of
events occur, it has been predetermined that these events will be reported
immediately, or, in
a relatively short time frame compared to the regular reports. "Preselected"
means that the
types of events that are to be reported to a central location using networked
connections, in
one embodiment a cellular connection, occurs sooner than the regularly timed
sending of
data, and, has been selected in some manner so the device can determine,
algorithmically,
that the data is to be sent. In one embodiment, the device is programmed so
that when it
detects fault interrupts or log entries that indicate a failure mode, the data
indicating those
conditions is sent as soon as technically feasible. Other events may be
selectably
programmable to send during the regular data sending periods, or earlier. In
addition to
events that do, or might, indicate a failure of some kind, other reportable
events that may be
sent as soon as possible after detection may be events that indicate an
improper use by the
user of the device. For example, if the device is licensed to the user for
specific locations and
the device detects, using GPS or cellular tower location technologies, that it
has been moved
to unlicensed location, a report may be sent as soon as technically
practicable. Other
disallowed uses, such as certain games, may also trigger the sending of data
soon as soon as
technically practicable after detection.
[0069] Failure or unauthorized use may also be detected by Data Module 702
when it cannot
communicate with any particular device 730. If a regularly scheduled report
does not arrive
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at Data Module 702 when expected, that indicates the device is unable to
communicate due to
device failure, due to a networking failure, due to communications being
purposefully
blocked, being in an unauthorized location that has no network capabilities,
or other failures.
Data Module 702 may be programmed to re-try communications with device 730 for
a
predetermined number of tries, and/or over a predetermined time period, after
which it
generates a report or alarm. An example of an alarm may be a report indicating
it is of high
importance, highlighting of the event on a user interface (lights, sounds,
vibration, etc.), or
other means indicating that the event requires attention by associated
personnel. Note that
the re-try settings, including but not limited to attempts to establish
communicate and/or
attempts over a time period, may be quite short or small by human standards,
such as micro-
or milliseconds for example, and may be dependent on the device, its location,
the local
infrastructure, and other factors. In one embodiment, the parameters
associated with detection
of a communications fault or non-responsive card handling device will be
settable
(selectable) at the location of Data Module 702.
[0070] The data module receives 806 the information. The information can be
stored in
memory 708 (or a memory device external to the data module 702). The report
generator 712
analyzes the data and prepares reports 808 identifying the data in a
particular manner. In one
embodiment, it is the report generator that translates lower-level data and/or
log entries into a
form that can be used to directly generate, or already is, in human readable
form. For
example, the report generator 712, using the data and/or log information sent
to it by a
device, can generate a use report based on the type of data provided by the
device. Different
devices may have different types and/or amounts of use data to send, where the
different
types and amounts of data may be reflective of the sophistication of device.
Embodiments
include the most simple to the very sophisticated. Simple devices may report
relatively
simple data, comprised of relatively few fields having to do with, for
example, cards sorted,
cards counted, cards or decks loaded, and/or cards dealt. More sophisticated
devices may
include data about types of games played, game hands dealt, game sessions,
individual game
play events, the cards dealt to each player, or location associated with a
real or virtual player
(a virtual player is a player's location or hand that is actually being
controlled by a
computer), and an associated relative value of each hand, time stamps for each
event, and
other more detailed information. The report information can be stored in
memory 708, e.g.,
in a database format. The report generator can send 810 data related to the
reports to other
computers/printers/devices/memories. In one example, the usage of card
handling devices
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730 can be tracked to enable billing of the card handling device 730 to be
based, at least in
part, on the actual use of the device during the billing period.
[0071] As described above, embodiments permit the reporting period, and any
associated
billing period, to be of any duration and based on any type of, or combination
of, use. In
other embodiments, billing amounts may include maintenance charges, fees, or
other payable
service events. Types of use include, but are not limited to, cards or decks
inserted into the
card device, cards dispensed, cards counted, cards sorted, cards or decks
checked for
completeness, individual hands dealt, type of game played, individual games
played, game
sessions played, directly or indirectly based on any amount of winnings
detected during play
including any progressive, individual hand reports and game reports generated,
and/or request
for a report from a past card usage, past game or past session data including
individual hands
previously generated (past data may help a casino with a patron dispute, may
help with a
billing dispute, etc.). This may be downloaded to a card handling device from
a central
location where extended game data associated with each card handling device
may be stored,
or, otherwise provided to a user (casino, operator) of the local card handling
device, if the
device is unable to communicate or display the results of the request. Such
data, billable
events, and recallable events are based on the capabilities of each card
handling device. The
level to which each card handling device may record data in any form is
reflected in the data
kept at a central location for later recall, analysis, and use.
Unsophisticated card handling
devices with limited reporting capabilities will have equally limited data
available from any
back-end system, while sophisticated card handling devices will enable back-
end system to
keep far more detailed records, respond to download requests for specific data
and similar
actions. The type of data available from a sophisticated card handling device
is limited only
by it is detectors and associated compute power. Any type of data related to
card usage, deck
usage or deck type (including but not limited to the deck's manufacturer and
other data), deck
or card count of any kind, ordering in a randomized deck or partial deck, data
for each dealt
or issued card for any event (including card counting or deck determinations,
as well as game
play events), and any other type of count or event based on cards in any
manner used in a
card handling device is contemplated herein.
[0072] The collected data may be organized, analyzed, and reported in any
manner useful for
either billing, meaning creating bills for payment eventually sent to the user
of the device, or,
maintenance of any type, include actual and predictive failure analysis and/or
predictive
required maintenance reports. Predictive reporting may be based in part or in
whole on
statistical analysis of the use data, error logs, interrupt events, fault
reports, and any and all

CA 02886633 2015-03-27
WO 2014/055369 PCT/US2013/062391
data, if available, from detectors or detection circuits, detection ICs, or
any type of element
that has the ability to log or generate data regarding the condition of any
element, either itself
or another element.
[0073] Examples of detector elements includes elements such as strain
detectors or motion
detectors located on, or associated with, mechanical components, and, failure
detection ICs
measuring various electrical/electronic properties of components so that
anomalous events
can be reported or logged. Similarly detection elements may be failure
detection (or
condition monitoring) circuits contained in larger circuits reporting/logging
performance
deviations or apparent out-of-spec behaviors, and/or any other detection
elements that
generate logs, interrupts, or other events. This further includes firmware or
software that may
use algorithms coupled with input from one or more components or elements of
any type
(mechanical elements using or interfacing to mechanical-electrical, mechanical-
optical, or
other elements, all electronic elements, etc.) to generate data or report on
actual, possible, or
predictive failure events. This is by way of example only; the concept covers
collecting
and/or using or evaluating any data from failure detection elements, as
implemented in
various models of card handling devices now or in the future.
[0074] FIG. 9 is a flowchart of a method in accordance with an embodiment. In
contrast to
the method described in FIG. 8, the information sent by the card handling
device 730 is in
response to a request, for example a request for information by the data
module 702. The
request can be to a single card handling device 730, multiple card handling
devices 730 or to
an intermediary computing device which sends 904 the information. In this
embodiment the
data module 702 requests information 901 from a card handling device 730. For
example,
the data module 702 may request information about the number of cards shuffled
by card
handling device 730 in a 8 hour shift, e.g., a period from 8pm to 4am. The
information about
card handling device 730 is collected 902. As described above, the information
can include
usage data, error data or any other data related to the card handling device.
In an
embodiment, usage data can include basic data related to the type of game, the
number of
cards shuffled, number of cards dealt and a time stamp, for example. The
information sent
907 can include more information than what was requested. The information can
be stored in
memory 738/748 (or memory in a separate device) until it is sent to the data
module 702.
The information is sent 904 to the data module 702. As described above, the
information can
be sent 904 from communication unit 746 or from a separate device. The data
module
receives 906 the information. The information can be stored in memory 708 (or
a memory
device external to the data module 702). The data module 702 can request
additional
21

CA 02886633 2015-03-27
WO 2014/055369 PCT/US2013/062391
information 907 in which case a request is sent to the card handling device
730 or
intermediary device, as described above. The report generator 712 analyzes the
data and
prepares reports 908 identifying the data in a particular manner. For example,
the report
generator 712 can identify the number of cards shuffled by card handling
device 730 during
the shift from 8pm to 4am. As described above, the report information can be
stored in
memory 708, e.g., in a database format. The report generator can send 910 data
related to the
reports to other computers/printers/devices/memories. In one example, the
usage of card
handling devices 730 can be tracked to enable billing of the card handling
device 730 to be
based, at least in part, on the actual use of the device during the billing
period. As described
above, embodiments permit the reporting period, and therefore the billing
period, to be of any
duration.
[0075] Embodiments will vary as to what and where data collection, reporting,
and analysis
is done. In some embodiments, a card handling device may be fairly simple and
relatively
inexpensive, and its data collection and reporting capabilities will reflect
these limitations. In
one embodiment, such a card handling device will do no data analysis at all;
it will all be
done at a server location (or other computer that eventually receives or has
access to the
data). At the other end of the spectrum may be multi-functional card handling
devices having
the ability to perform multiple card functions as well as support multiple
card games, and
further having their own displays, printers, and other components. Such
sophisticated card
handling devices may do some analysis of the data collected which enables them
to generate,
locally, at least one if not more of the billing reports useable by users of
the device, in a
manner readable by humans. This may include output to a printer or on a
screen. This
enables a casino or other user of the device to track their usage, current
amount owed,
possible servicing requirements, and other parameters.
[0076] It is expected that the most sophisticated data analysis regarding
predictive failure
analysis will be done centrally, at least in part because more sophisticated
analysis uses data
from many card handling devices. However, some or all of the results of such
analysis may
be downloaded to any individual card handling devices that are sophisticated
enough to use
them, typically in the form of what the card device may detect in terms of
patterns in its own
data. Examples of such patterns may include the occurrence of certain logged
events during
a specified time period from a component, or, certain data entries,
measurements, interrupts,
or logs from a set of components that by themselves do not raise an alarm, but
do raise an
alarm when they occur together, etc. Any and all patterns determined by data
analysis are
conceptually included herein.
22

CA 02886633 2015-03-27
WO 2014/055369 PCT/US2013/062391
[0077] Reference in the specification to "one embodiment" or to "an
embodiment" means
that a particular feature, structure, or characteristic described in
connection with the
embodiments is included in at least one embodiment. The appearances of the
phrase "in one
embodiment" or "an embodiment" in various places in the specification are not
necessarily
all referring to the same embodiment.
[0078] Some portions of the detailed description are presented in terms of
algorithms and
symbolic representations of operations on data bits within a computer memory.
These
algorithmic descriptions and representations are the means used by those
skilled in the data
processing arts to most effectively convey the substance of their work to
others skilled in the
art. An algorithm is here, and generally, conceived to be a self-consistent
sequence of steps
(instructions) leading to a desired result. The steps are those requiring
physical
manipulations of physical quantities. Usually, though not necessarily, these
quantities take
the form of electrical, magnetic or optical signals capable of being stored,
transferred,
combined, compared and otherwise manipulated. It is convenient at times,
principally for
reasons of common usage, to refer to these signals as bits, values, elements,
symbols,
characters, terms, numbers, or the like. Furthermore, it is also convenient at
times, to refer to
certain arrangements of steps requiring physical manipulations or
transformation of physical
quantities or representations of physical quantities as modules or code
devices, without loss
of generality.
[0079] However, all of these and similar terms are to be associated with the
appropriate
physical quantities and are merely convenient labels applied to these
quantities. Unless
specifically stated otherwise as apparent from the following discussion, it is
appreciated that
throughout the description, discussions utilizing terms such as "processing"
or "computing"
or "calculating" or "determining" or "displaying" or "determining" or the
like, refer to the
action and processes of a computer system, or similar electronic computing
device (such as a
specific computing machine), that manipulates and transforms data represented
as physical
(electronic) quantities within the computer system memories or registers or
other such
information storage, transmission or display devices.
[0080] Certain aspects of the embodiments include process steps and
instructions described
herein in the form of an algorithm. It should be noted that the process steps
and instructions
of the embodiments can be embodied in software, firmware or hardware, and when
embodied
in software, could be downloaded to reside on and be operated from different
platforms used
by a variety of operating systems. The embodiments can also be in a computer
program
product which can be executed on a computing system.
23

CA 02886633 2015-03-27
WO 2014/055369 PCT/US2013/062391
[0081] The embodiments also relate to an apparatus for performing the
operations herein.
This apparatus may be specially constructed for the purposes, e.g., a specific
computer, or it
may comprise a general-purpose computer selectively activated or reconfigured
by a
computer program stored in the computer. Such a computer program may be stored
in a
computer readable storage medium, such as, but is not limited to, any type of
disk including
floppy disks, optical disks, CD-ROMs, magnetic-optical disks, read-only
memories (ROMs),
random access memories (RAMs), EPROMs, EEPROMs, magnetic or optical cards,
application specific integrated circuits (ASICs), or any type of media
suitable for storing
electronic instructions, and each coupled to a computer system bus. Memory can
include any
of the above and/or other devices that can store information/data/programs and
can be
transient or non-transient medium, where a non-transient or non-transitory
medium can
include memory/storage that stores information for more than a minimal
duration.
Furthermore, the computers referred to in the specification may include a
single processor or
may be architectures employing multiple processor designs for increased
computing
capability.
[0082] The algorithms and displays presented herein are not inherently related
to any
particular computer or other apparatus. Various general-purpose systems may
also be used
with programs in accordance with the teachings herein, or it may prove
convenient to
construct more specialized apparatus to perform the method steps. The
structure for a variety
of these systems will appear from the description herein. In addition, the
embodiments are
not described with reference to any particular programming language. It will
be appreciated
that a variety of programming languages may be used to implement the teachings
of the
embodiments as described herein, and any references herein to specific
languages are
provided for disclosure of enablement and best mode.
[0083] While particular embodiments and applications have been illustrated and
described
herein, it is to be understood that the embodiments are not limited to the
precise construction
and components disclosed herein and that various modifications, changes, and
variations may
be made in the arrangement, operation, and details of the methods and
apparatuses of the
embodiments without departing from the spirit and scope of the embodiments as
defined in
the appended claims.
24

Representative Drawing
A single figure which represents the drawing illustrating the invention.
Administrative Status

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Please note that "Inactive:" events refers to events no longer in use in our new back-office solution.

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Event History

Description Date
Inactive: Dead - No reply to s.86(2) Rules requisition 2021-12-14
Application Not Reinstated by Deadline 2021-12-14
Letter Sent 2021-09-27
Deemed Abandoned - Failure to Respond to an Examiner's Requisition 2020-12-14
Change of Address or Method of Correspondence Request Received 2020-12-03
Common Representative Appointed 2020-11-07
Examiner's Report 2020-08-14
Inactive: Report - No QC 2020-08-13
Amendment Received - Voluntary Amendment 2020-03-03
Examiner's Report 2019-11-14
Inactive: Report - No QC 2019-11-05
Common Representative Appointed 2019-10-30
Common Representative Appointed 2019-10-30
Amendment Received - Voluntary Amendment 2019-04-25
Inactive: S.30(2) Rules - Examiner requisition 2018-11-01
Inactive: Report - No QC 2018-10-30
Amendment Received - Voluntary Amendment 2018-05-23
Inactive: S.30(2) Rules - Examiner requisition 2017-11-30
Inactive: Report - No QC 2017-11-27
Letter Sent 2017-01-27
Request for Examination Received 2017-01-25
Request for Examination Requirements Determined Compliant 2017-01-25
All Requirements for Examination Determined Compliant 2017-01-25
Amendment Received - Voluntary Amendment 2017-01-25
Letter Sent 2015-04-20
Letter Sent 2015-04-20
Inactive: Cover page published 2015-04-17
Inactive: First IPC assigned 2015-04-07
Inactive: Single transfer 2015-04-07
Inactive: Notice - National entry - No RFE 2015-04-07
Inactive: IPC assigned 2015-04-07
Application Received - PCT 2015-04-07
National Entry Requirements Determined Compliant 2015-03-27
Application Published (Open to Public Inspection) 2014-04-10

Abandonment History

Abandonment Date Reason Reinstatement Date
2020-12-14

Maintenance Fee

The last payment was received on 2020-08-12

Note : If the full payment has not been received on or before the date indicated, a further fee may be required which may be one of the following

  • the reinstatement fee;
  • the late payment fee; or
  • additional fee to reverse deemed expiry.

Patent fees are adjusted on the 1st of January every year. The amounts above are the current amounts if received by December 31 of the current year.
Please refer to the CIPO Patent Fees web page to see all current fee amounts.

Fee History

Fee Type Anniversary Year Due Date Paid Date
Basic national fee - standard 2015-03-27
Registration of a document 2015-04-07
MF (application, 2nd anniv.) - standard 02 2015-09-28 2015-08-31
MF (application, 3rd anniv.) - standard 03 2016-09-27 2016-09-16
Request for examination - standard 2017-01-25
MF (application, 4th anniv.) - standard 04 2017-09-27 2017-09-12
MF (application, 5th anniv.) - standard 05 2018-09-27 2018-08-31
MF (application, 6th anniv.) - standard 06 2019-09-27 2019-08-27
MF (application, 7th anniv.) - standard 07 2020-09-28 2020-08-12
Owners on Record

Note: Records showing the ownership history in alphabetical order.

Current Owners on Record
BALLY GAMING, INC.
Past Owners on Record
COLIN HELSEN
JAMES HELGESEN
NATHAN WADDS
RUSS MARSDEN
ZBIGNIEW CZYZEWSKI
Past Owners that do not appear in the "Owners on Record" listing will appear in other documentation within the application.
Documents

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Document
Description 
Date
(yyyy-mm-dd) 
Number of pages   Size of Image (KB) 
Description 2015-03-26 24 1,557
Drawings 2015-03-26 9 155
Abstract 2015-03-26 2 74
Claims 2015-03-26 2 109
Representative drawing 2015-03-26 1 25
Claims 2017-01-24 3 100
Claims 2018-05-22 3 110
Description 2020-03-02 24 1,588
Claims 2020-03-02 4 129
Notice of National Entry 2015-04-06 1 192
Courtesy - Certificate of registration (related document(s)) 2015-04-19 1 102
Courtesy - Certificate of registration (related document(s)) 2015-04-19 1 102
Reminder of maintenance fee due 2015-05-27 1 112
Acknowledgement of Request for Examination 2017-01-26 1 176
Courtesy - Abandonment Letter (R86(2)) 2021-02-07 1 549
Commissioner's Notice - Maintenance Fee for a Patent Application Not Paid 2021-11-07 1 549
Examiner Requisition 2018-10-31 4 242
PCT 2015-03-26 6 226
Amendment / response to report 2017-01-24 7 204
Examiner Requisition 2017-11-29 4 234
Amendment / response to report 2018-05-22 12 479
Amendment / response to report 2019-04-24 5 218
Examiner requisition 2019-11-13 6 280
Amendment / response to report 2020-03-02 20 951
Examiner requisition 2020-08-13 7 367