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Patent 3136332 Summary

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Claims and Abstract availability

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(12) Patent Application: (11) CA 3136332
(54) English Title: KNOWLEDGE ENGINE USING MACHINE LEARNING AND PREDICTIVE MODELING FOR OPTIMIZING RECRUITMENT MANAGEMENT SYSTEMS
(54) French Title: MOTEUR DE CONNAISSANCES UTILISANT UN APPRENTISSAGE MACHINE ET UNE MODELISATION PREDICTIVE POUR OPTIMISER DES SYSTEMES DE GESTION DE RECRUTEMENT
Status: Examination
Bibliographic Data
(51) International Patent Classification (IPC):
  • G06Q 10/1053 (2023.01)
  • G06N 5/02 (2023.01)
(72) Inventors :
  • BAYIREDDI, MAHE (United States of America)
  • BAYIREDDY, HARI (United States of America)
  • AKELLA, SIVANAND (United States of America)
  • DEVINENI, SURESH BABU (United States of America)
  • ALAPATI, S.S.S. VENKATESWARA RAO (United States of America)
  • NYSHADHAM, SHIVARAMAKRISHNA (United States of America)
  • GODIN, ILYA (United States of America)
(73) Owners :
  • PHENOM PEOPLE
(71) Applicants :
  • PHENOM PEOPLE (United States of America)
(74) Agent: GOWLING WLG (CANADA) LLPGOWLING WLG (CANADA) LLP
(74) Associate agent:
(45) Issued:
(86) PCT Filing Date: 2020-04-08
(87) Open to Public Inspection: 2020-10-15
Examination requested: 2022-04-08
Availability of licence: N/A
Dedicated to the Public: N/A
(25) Language of filing: English

Patent Cooperation Treaty (PCT): Yes
(86) PCT Filing Number: PCT/US2020/027329
(87) International Publication Number: WO 2020210400
(85) National Entry: 2021-10-06

(30) Application Priority Data:
Application No. Country/Territory Date
62/830,680 (United States of America) 2019-04-08

Abstracts

English Abstract

A system may receive, identify, and/or extract one or more pieces of information (e.g., categories of knowledge) from an input (e.g., a knowledge source, as described herein). The categories of knowledge may include one or more phrase and/or multi-word phrase, which may be referred to as individual pieces of knowledge (e.g., knowledge entities). The system may identify one or more relationships between the categories of knowledge and/or the individual pieces of knowledge. For example, the relationships may be inter and/or intra-categorical relationships. The relationships may be organized to form a hierarchical relationship driven knowledge engine. The knowledge engine may organize the knowledge entities by entity (e.g., operator, company, job posting) and/or contextualize the knowledge entities by domain (e.g., profession, employer, etc.) by, for example, creating one or more knowledge profiles. The knowledge engine may then use these knowledge profile to dynamically respond to informational requests.


French Abstract

L'invention concerne un système qui peut recevoir, identifier et/ou extraire un ou plusieurs éléments d'informations (par exemple, des catégories de connaissances) à partir d'une entrée (par exemple, une source de connaissances, telle que décrite ici). <i /> <i /> Les catégories de connaissances peuvent comprendre une ou plusieurs phrases et/ou une phrase à mots multiples, qui peuvent être désignées comme des éléments individuels de connaissances (par exemple, des entités de connaissances).<i /> Le système peut identifier une ou plusieurs relations entre les catégories de connaissances et/ou les éléments individuels de connaissances. Par exemple, les relations peuvent être des relations intercatégorielles et/ou intracatégorielles. Les relations peuvent être organisées pour former un moteur de connaissances commandé par relation hiérarchique. Le moteur de connaissances peut organiser les entités de connaissances par entité (par exemple, opérateur, entreprise, publication de poste) et/ou contextualiser les entités de connaissances par domaine (par exemple<i /> <i />, profession, employeur, etc.), en créant par exemple un ou plusieurs profils de connaissances. Le moteur de connaissances peut ensuite utiliser ces profils de connaissances pour répondre dynamiquement à des demandes d'informations.

Claims

Note: Claims are shown in the official language in which they were submitted.


CLAIMS
What is Claimed:
1. A method comprising:
receiving a request, via a network, from an operator for an applicant that
applied to a job posting of
a company;
retrieving a profile associated with the applicant, a profile associated with
the job posting, and a
profile associated with the company;
determining a candidate that has not applied to the job posting based on a
relationship between a
profile associated with the candidate and one or more of the profiles
associated with the applicant, the job
posting, or the company; and
sending a response, via a network, to the operator based on the request,
wherein the response
identifies the applicant to the job posting and the candidate that has not
applied to the job posting.
2. The method of claim 1, wherein the candidate had previously applied for
another job
posting of the company but was not selected, and wherein the job posting and
the other job posting are of a
similar scope.
3. The method of claim 1, wherein the profile associated with the applicant
comprises a
plurality of knowledge entities associated with the applicant, the profile
associated with the job posting
comprises a plurality of knowledge entities associated with the job posting,
the profile associated with the
company comprises a plurality of knowledge entities associated with the
company, and the profile
associated with the candidate comprises a plurality of knowledge entities
associated with the candidate;
and
wherein the method further comprises:
determining a plurality of relationships between the knowledge entities
associated with the
candidates and the knowledge entities associated with the applicant, job
posting, and company; and
determining the candidate based on the plurality of relationships between
knowledge entities.
4. The method of claim 3, wherein the relationships between the knowledge
entities
comprises a strength, a direction, and a type, and wherein the candidate is
determined based on the
relationships between the knowledge entities having a combined strength higher
than a threshold.
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5. The method of claim 1, further comprising:
receiving a request, via a network, from the candidate to access the job
posting; and
determining a strength of a relationship between the profile associated with
the candidate and the
profile associated with the job posting based on the request to access the job
posting.
6. The method of claim 1, wherein the response indicates a strength
associated with the
relationship between the profile associated with the candidate and the profile
associated with the job
posting.
7. The method of claim 1, further comprising determining the candidate
based on the
relationship between the profile associated with the candidate and one or more
of the profiles associated
with the applicant, the job posting, or the company having a strength above a
threshold.
8. The method of claim 1, wherein the strength of the relationship between
the profile
associated with the candidate and the profile associated with the company is
determined based on a
current place of employment associated with the candidate.
9. The method of claim 1, further comprising:
identifying the operator associated with the company based on a relationship
between a
knowledge profile associated with the employee and the knowledge profile
associated with the candidate,
wherein the response further comprises an indication of the employee.
10. A method for creating a weighted knowledge graph comprising:
receiving a plurality of data files comprising knowledge entities relating to
a candidate;
identifying the knowledge entities within the data file;
extracting the knowledge entities from the data file;
associating each of the knowledge entities with at least one of a plurality
categories, wherein the
plurality of categories comprises a technical skills category, a job
responsibilities category, a soft-skills
category, and an educational qualification category; and
generating the knowledge graph for the candidate using the knowledge entities
and one or more
weighted dependencies.
11. The method of claim 10, wherein each knowledge entity comprises a word
or a group of
words.
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12. The method of claim 10, further comprising converting each knowledge
entity into a
numerical representation of a word or a group of words.
13. The method of claim 10, further comprising:
receiving a request for a potential candidate for a job;
retrieving a knowledge graph associated with the job;
determining a plurality of candidates for the job based on knowledge graphs
associated with the
plurality of candidates and the knowledge graph associated with the job;
associating a rank between the candidates and the job based on one or more
inter and intra-
categorical dependencies of the candidate's knowledge graph and the job's
knowledge graph;
sending a list of ranked candidates based on the rank between the candidates
and the job.
14. The method of claim 10, wherein the rank is a relative rank based on
the one or more inter
and intra-categorical dependencies of the candidate's knowledge graph and the
job's knowledge graph.
15. The method of claim 10, further comprising:
determining weighted dependencies between each of the knowledge entities and
their associated
category;
determining weighted dependencies between the knowledge entities associated
with the same
category; and
determining weighted dependencies between the knowledge entities associated
with a different
category.
16. The method of claim 10, wherein the one or more inter and intra-
categorical phrase level
dependencies comprises one or more of: a phrase level dependency, and word
level dependency, and a
group of words level dependency.
17. A method comprising:
receiving a request, via a network, from an operator, wherein the operator is
defined by a profile;
retrieving the profile associated with the operator;
extracting a knowledge entity from the request based on the profile associated
with the operator;
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determining, based on the knowledge entity extracted from the request, at
least one of a profile
associated with the request, a domain associated with the request, another
operator associated with the
request, or another knowledge entity associated with the request;
retrieving one or more related profiles based on the knowledge entity
extracted from the request
and at least one of the profile associated with the request, the domain
associated with the request, the
other operator associated with the request, or the other knowledge entity
associated with the request;
sending a response, via the network, to the operator based on the profile
associated the operator
and the one or more related profiles; and
updating the profile associated with the operator and the one or more related
profiles based on the
request and the response
18. The method of claim 17, further comprising:
updating the profile associated with the operator and the one or more related
profiles based on at
least one of the profile associated with the request, the domain associated
with the request, the other
operator associated with the request, or the other knowledge entity associated
with the request.
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Description

Note: Descriptions are shown in the official language in which they were submitted.


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KNOWLEDGE ENGINE USING MACHINE LEARNING AND PREDICTIVE MODELING FOR
OPTIMIZING RECRUITMENT MANAGEMENT SYSTEMS
CROSS-REFERENCE TO RELATED APPLICATIONS
[0001] This application claims the benefit of Provisional U.S. Patent
Application No. 62/830,680 filed
April 8, 2019, which is incorporated herein by reference in its entirety.
BACKGROUND
[0002] Systems, such as a human resources (HR) system, are outdated and
suffer from many
drawbacks. Traditional HR systems routinely receive requests for information.
The request may, for
example, originate from a candidate looking for particular jobs or from a HR
manager looking for potential
candidates for a particular job, such as an individual who has applied to the
job. However, existing HR
management systems only provide relatively high level or superficial data to
user requests and lack, for
example, the ability to infer information about the user and/or the request
itself. As such, the responses
provided by existing HR systems are not consistent with expectations of the
requesting entity (e.g., HR
manager, candidate, etc.).
[0003] Further, users of traditional HR systems may actively and/or
passively interact with the system.
Active interactions may include transmitting a request to the system,
transmitting a response to the system,
transmitting information to the system and/or otherwise directly interacting
with the system. Passive
interactions may include any non-active interactions, such as, for example,
privately requesting information
from the system and/or privately viewing information provided by the system.
Traditional HR systems may
track and/or aggregate an entity's active interactions and/or may determine
additional information about the
entity based on the operator's active interactions. However, traditional HR
systems are unable to track
and/or aggregate an entity's passive interactions. Accordingly, these systems
are unable to learn and/or
determine any additional and/or supplemental information about the entity
based on an entity's passive
interactions.
[0004] Since these traditional systems are unable to track and/or aggregate
an entity's passive
interactions with the system, the system is also unable to determine
additional and/or supplemental
information about the entity beyond the information explicitly provided to the
system by the entity. For
example, if an entity passively interacts with the system, the system may be
unable to determine one or
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more of the following: the entity's history interacting with system (e.g., how
the entity's interactions with the
system have changed overtime), the entity's preferences for certain types of
information (e.g., how to
display certain types of information), and/or the entity's characteristic
(e.g., a profile of the entity, what the
entity commonly requests, what content the entity prefers, etc.).
[0005] Certain
pieces of information about an entity may be time sensitive and/or may become
stale
over time. Time sensitive information may only be useful and/or accurate for a
certain period of time. After
that time has expired, the information may no longer be useful and/or
accurate. These traditional HR
systems are unable to consider and/or react to time sensitive information, and
as such, is prone to
providing inaccurate information (e.g., stale information). Further, these
traditional HR systems also fail to
extract, correlate, and store information about an entity's previous
interactions with the system, and as
such are unable to optimize future interactions.
SUMMARY
[0006] Provided
herein are systems and method for providing a knowledge engine that can
provide
individualized and dynamic responses, particularly in the context of HR
management. The system may
receive, identify, and/or extract one or more pieces of information (e.g.,
knowledge entities) from an input
(e.g., a knowledge source, as described herein). The information may be
classified under one or more
types of knowledge (e.g., knowledge categories). The categories of knowledge
may include one or more
words, groups of words, phrases and/or multi-word phrases, which may be
referred to as individual pieces
of knowledge (e.g. a knowledge entity). For example, a knowledge entity
"Bachelors of Science Degree in
Engineering" may be classified under the "Educational Qualifications"
knowledge category. The system
may identify one or more relationships between the categories of knowledge
and/or the individual pieces of
knowledge. For example, the relationships may be inter and or/intra-
categorical relationships. The
relationships may be organized to form a hierarchical relationship driven
knowledge engine (e.g., the
knowledge engine 102 and/or the knowledge engine 202). The knowledge engine
may aggregate and form
analytics based on the extracted information, which may be used to respond to
operator requests.
[0007] The
knowledge engine may receive a request, via a network (e.g., via HTTP, HTTPS,
mobile
device protocols, chat interfaces, and/or the like), from a requesting entity.
As described herein, an entity
may include an operator, company, domain, etc. For example, the requesting
entity may be an operator
(e.g., a requesting operator). The request may include an informational
request, for example, about
another entity or entities (e.g., other operator, such as applicant
operators). Applicant operators may
include operators that applied to a job posting, for example, listed by the
requesting operator's company.
The system may retrieve profiles associated with the applicant operators, a
profile associated with the job
posting, and a profile associated with the company based on the request. In
addition to the applicant
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operators, the system may, for example, determine one or more suggested
operators that has not applied
to the job posting based on one or more relationships (e.g., a relationship
operator). A relationship
operator may be determined based on a relationship between a profile
associated with the relationship
operator (e.g., or suggested operator) and the profiles associated with the
applicant operators, the job
posting, or the company. The system may send a response, via the network, to
the requesting operator
based on the request. The response may include identifications of the
applicant operators (e.g., that have
applied to the job posting) and the relationship operator candidate (e.g.,
that has not applied to the job
posting).
[0008] The profiles retrieved by the system (e.g., profiles associated with
the relationship operator, the
applicant operators, the job posting, and/or the company) may comprise a
plurality of knowledge entities.
The knowledge entities may be associated with the respective entity. For
example: the profile associated
with the relationship operator may include knowledge entities associated with
the relationship operator, the
profile associated with the job posting may include knowledge entities
associated with the job posting, the
profile associated with the applicant operators may each include knowledge
entities associated with the
respective applicant operator, etc. Based on the profiles, the knowledge
engine may determine a plurality
of relationships between the knowledge entities included in the respective
profiles. The relationships
between the respective knowledge entities may be summaries to form a
relationship between the
respective knowledge profile. The relationships between the respective
knowledge entities and/or the
respective profiles may each be associated with a strength, a direction,
and/or a type. As a result, the
knowledge engine may determine the relationship operator (e.g., an operator
has not applied to the job
posting) based on the plurality of relationships between respective knowledge
entities. For example, the
relationship operator may include a relationship between the respective
knowledge entities and/or the
respective profiles with a strength that is greater than or equal to a
threshold (e.g., a relative, variable,
and/or absolute threshold).
[0009] The knowledge engine may receive a network request from an operator
to view a job posting
(e.g., a candidate operator). In response to the request, the knowledge engine
may retrieve a profile
associated with the candidate operator and a profile associated with the job
posting. The knowledge
engine may determine a relationship between the profile associated with the
candidate operator and the
profile associated with the job posting. The knowledge engine may determine
the strength of the
relationship between the profile associated with the candidate and the profile
associated with the job
posting. For example, the strength may be based on the correlation between the
knowledge entities
included in the profile associated with the candidate and knowledge entities
included in the profile
associated with the job posting. The knowledge engine may respond to the
candidate operators request,
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for example, by providing the job posting. The response may also indicate the
strength of the relationship
between the profile associated with the candidate and the profile associated
with the job posting.
[0010] The knowledge engine may receive a network request from another
candidate operator, for
example, to view a job posting associated with a company. The knowledge engine
may retrieve a profile
associated with the candidate, a profile associated with the job posting,
and/or a profile associated with the
company (e.g., that created the job posting). The knowledge engine may
determine another job posting for
the candidate based on the profile retrieved by the knowledge engine. The
other job posting may be
created by the same company or another company. For example, the knowledge
engine may determine
the other job posting based on a relationship between a profile associated
with the other job posting and
one or more of the profiles associated with the candidate operator, the job
posting, or the company. The
knowledge engine may send a response to the candidate operator based on the
network request, and the
response may comprise information associated with the requested job posting
and the other job posting.
[0011] A knowledge engine may create a knowledge graph that may be directed
or undirected (e.g., or
profile). The knowledge graph may be weighted The knowledge graph may include
one or more sub-
graphs for a plurality of entities. For example, a sub-graph may be created
for one or more of the following
entities: an operator, a company, a job posting, etcõ The knowledge engine may
receive a data file. The
data file may comprise one or more knowledge entities, which may be associated
with a certain operator,
company, job posting, etc. The knowledge engine may identify and extract the
knowledge entities from
within the data file. The knowledge entities may comprise a word and/or a
group of words. The knowledge
engine may convert each of the knowledge entities in a numerical
representation, which may correspond to
the word or group of words. The knowledge engine may associate each of the
knowledge entities with at
least one of a plurality of category, for example, based on the numerical
representation. For example, the
plurality of categories may include: a technical skills category (e.g.,
competencies ,certifications, etc.); a
duties category; a roles category; a responsibilities category; a competencies
category (e.g., technical,
functional, etc.); a job titles category; a publication category; a patents
category; an invention category; a
portfolios category; a works category (e.g., art works, musical recordings,
algorithms, designs, etc.); a
location category; a job responsibilities category; a soft skills category; a
prior employment category; a job
title category; a required skills category (e.g., competencies, etc.); a
minimum level of experience
required category; an educational qualifications category; a role expectations
category; a salary range
category; a travel requirements category; a remote work availabty flag; a
commensurate benefits
category and an educational qualification category (e.g., degree,
certifications, courses, etc.).
[0012] The knowledge engine may determine one or more weighted dependencies
(e.g., or
relationships) between each of the knowledge entities and their associated
category. The knowledge
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engine may determine weighted dependencies between the knowledge entities
associated with the same
category. The knowledge engine may determine weighted dependencies between the
knowledge entities
associated with different categories. The knowledge engine may generate the
knowledge graph using the
knowledge entities and the weighted dependencies. The categories within a
respective knowledge graph
generated by the knowledge engine may depend on the entity for which the
knowledge graphs is created.
For example, the knowledge graph for an operator may include one or more of
the following categories:
duties category; competencies category; educational qualifications category
(e.g., degree, certification,
courses, etc.); portfolios category; works category (e.g., art works, musical
recordings, algorithms, designs,
etc.); location category; and/or a prior employment category. As another
example, the knowledge graph
generated for a job posting may include one or more of the following
categories: the job title category; the
required skills category (e.g.; competencies, etc.); the level of experience
required category; the
educational qualifications category; the role expectations category; the
salary range category; the
location category; the travel requirements category; the remote work
availability nag; and/or the
commensurate benefit category.
[0013] The knowledge engine may receive a request for a list of potential
candidate operators that, for
example, have applied to a job. The knowledge engine may retrieve a graph
(e.g., or profile) associated
with the job. The knowledge engine may determine a plurality of candidates for
the job based on one or
more graphs. For example, the graphs may be associated with one or more of: a
plurality of candidate
operators and/or the graph associated with the job. The knowledge engine may
associate or determine a
rank (e.g., or fit) between the plurality of candidate operators and the job.
The rank may be determined
based on inter and/or intra-categorical phrase level dependencies of a
respective candidate operator's
graph and the job's graph. The knowledge engine may respond to a request, for
example, by sending a list
of candidate operators. The list make be ranked, for example, based on the
rank determined between the
graph associated with a respective candidate operator and the graph associated
with the job.
[0014] The knowledge engine may receive a network request from an operator.
The operator may be
defined by a profile, which may be stored and maintained by the knowledge
engine. The knowledge
engine may retrieve the profile associated with the operator. The knowledge
engine may extract a
knowledge entity from the request, for example, based on the profile
associated with the operator. The
knowledge engine may determine, for example, based on the knowledge entity
extracted from the request,
at least one of: a profile associated with the request, a domain associated
with the request, another
operator associated with the request, or another knowledge entity associated
with the request. The
knowledge engine may retrieve one or more related profiles based on the
knowledge entity extracted from
the request and at least one of: the profile associated with the request, the
domain associated with the
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request, the other operator associated with the request, or the other
knowledge entity associated with the
request. The knowledge engine may send a network response to the operator
based on the profile
associated the operator and the one or more related profiles. The knowledge
engine may update the
profile associated with the operator and the one or more related profiles
based on the request and the
response.
[0015] The knowledge engine may be configured to establish an active
interaction with an operator.
The knowledge engine may receive a passive interaction from the operator. For
example, a passive
interaction may not provide the knowledge engine with the ability to verify
the identity of the operator. The
knowledge engine may send a response to the operator. The response may
comprise a request that the
operator authenticate an identity of the operator. The knowledge engine may
receive confirmation that the
identity of the operator is authenticated. For example, the confirmation may
be provided by a knowledge
source (e.g., Google, Linked In, Facebook, etc.). The knowledge engine may
generate a profile for the
operator based on the authenticated identity of the operator. The profile may
comprise at least one of: a
knowledge entity, a relationship, or a domain. The knowledge engine may
receive one or more subsequent
interactions with the operator. The knowledge engine may associate the one or
more subsequent
interactions with the operator based on the authenticated identity associated
with the operator. The
knowledge engine may update the profile for the operator based on the one or
more subsequent
interactions associated with the operator.
[0016] The knowledge engine may receive a passive interaction from an
entity, such as an operator.
In response to the passive interaction, the knowledge engine may send a
response to the operator that
comprises a request that the operator authenticate an identity of the
operator. The knowledge engine may
then receive confirmation that the identity of the operator has been
authenticated. The knowledge engine
may generate a profile for the operator based on the authenticated identity of
the operator. And the profile
may include one or more knowledge entities and relationships. The profile may
be further contextualized
based on a certain domain. After creating the profile(s) for the operator, the
knowledge engine may receive
one or more subsequent interactions or requests from the operator. And the
knowledge engine may
associate these subsequent interactions or requests with the operator based on
the operator's
authenticated identity associated with the operator. The knowledge engine may
also updates the profile(s)
for the operator based on the operator's one or more subsequent interactions
with the knowledge engine.
BRIEF DESCRIPTION OF THE DRAWINGS
[0017] FIG. 1 is a system diagram illustrating an example system in which
one or more disclosed
embodiments may be implemented.
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[0018] FIG. 2 is a system diagram illustrating a knowledge engine.
[0019] FIG. 3A is a diagram illustrating example relationships between
attributes and knowledge
entities of various knowledge profiles associated with different entities.
[0020] FIG. 3B is a diagram illustrating example relationships between
attributes and knowledge
entities of various knowledge profiles associated with different domains.
[0021] FIG 4A is an example sequence diagram illustrating a knowledge
engine being used to provide
individualized responses that are dynamically generated.
[0022] FIG 4B is another example sequence diagram illustrating a knowledge
engine being used to
provide individualized responses that are dynamically generated.
DETAILED DESCRIPTION
[0023] A knowledge engine may comprise relationships between the various
components of
knowledge (e.g., knowledge entities, knowledge profiles, operators, and/or
domains). The relationships
may be directed or undirected, and weighted or unweighted. As described
herein, the knowledge engine
may extract and/or classify the components of knowledge. For example, the
classifications may include
one or more of the following: technical and/or functional skills; duties,
roles, responsibilities, and/or
competencies; soft-skills; educational qualifications; and/or job titles. The
knowledge engine may embed
and/or modify a file to indicate the classification of the various components
of knowledge. The knowledge
engine may generate relationships between the various components of knowledge,
which may be
associated with a relationship strength and/or a relationship type. The
knowledge engine may remove
noise from the file (e.g., remove unnecessary words from the file). The
knowledge engine may identify a
word and/or other words that neighbor the word. For example, the neighboring
words may exist within a
context window of words before and/or after the word. The knowledge engine may
determine the
relationship (e.g., the similarity or co-occurrences) between the word and its
neighboring words. The
various components of knowledge may be organized by an entity (e.g., operator,
company, job posting,
etc.). An entity may include a company, a job posting, or an operator. The
operator may include an
individual or device that interacts with the knowledge engine, such as an
individual at a company (e.g., a
human resource (HR) manager at the company, another employee of the company,
etc.), a candidate for
employment, or any other person or device that interacts with the knowledge
engine. The various
components of knowledge for an entity may be further described by their
context (e.g., domain). For
example, the components of knowledge for a given entity, such as an operator,
may be further described
by one or more of the following domains: profession, employer, alma mater,
etc.
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[0024] FIG. 1 is a diagram of a system 100 illustrating an example
environment in which one or more
of the techniques described herein may be implemented. The system 100 may
include one or more
knowledge engines, such as the knowledge engine 102. Although illustrated as
including a single
knowledge engine 102, in some examples, the system 100 may include multiple
knowledge engines 102
that may be interconnected and interoperable. The knowledge engine 102 may
include a knowledge engine
controller 108 and one or more databases DB1 to DBN. The knowledge engine
controller 108 may control
and/or coordinate the reception of requests, the processing of data, the
creation and refinement of
knowledge graphs, the creation and transmission of responses, the storage of
data, and all other
processing and communication of the knowledge engine 102. The knowledge engine
controller 108 may
include one or more servers, microprocessors or any suitable processing
devices, and/or communication
circuits. Although described at times in more general terms, the knowledge
engine 102 may be configured
as a recruitment, human resources (HR), and talent management platform.
[0025] One or more entities, such as operators 104a-n, may interact with
the knowledge engine 102
via a network 106. Further, although some the examples provided herein are
described where the entity is
an operator, the examples and techniques described herein are equally
applicable to the other types of
entities. The operator may include an individual that interacts with the
knowledge engine 102, such as an
individual at a company (e.g., a human resource (HR) manager at the company,
another employee of the
company, etc.), a candidate for employment, or any other individual or system
that interacts with the
knowledge engine 102. The operators 104a-n may interact with the knowledge
engine 102 through the
network 106. The network 106 may include any combination of public and/or
private networks (e.g., the
Internet, a cloud network, a local area network (LAN), a private area network
(PAN), etc.).
[0026] Operators 104a-n may transmit requests to the knowledge engine 102
via the network 106. In
one example, the operator may be a HR manager at a company and the request may
be a request to see
one or more candidates who applied to a job posting. In another example, the
operator may be a
candidate and the request might be one or more job postings that are
applicable to this candidate's search.
The knowledge engine 102 may respond to the requests via the network 106. For
example, the knowledge
engine 102 may response with a list of the one or more candidates who applied
to a job posting and/or one
or more candidates whose passive interactions may indicate interest in a given
job posting. The knowledge
engine 102 may receive numerous requests over time from any number and/or
combination of operators
104a-n. The response sent by the knowledge engine 102 may be dynamically
generated (e.g., based on
the specifics of the request) and/or individualized to the operator that
transmits the request, for example,
using one or more knowledge graphs, as described in more detail herein. The
response may provide an
operator with information that was not explicitly requested but may, however,
be useful to operator, such as
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a candidate who did not apply to the requested job posting but is otherwise a
strong candidate or a job
posting that the candidate did not search for but one for which the candidate
is a strong candidate. The
knowledge engine 102 may provide an operator with information (e.g., time
sensitive information) without
receiving a specific request for the information from the operator. Further,
the knowledge engine 102 may
summarize and present the information stored within the knowledge engine 102
in a digestible manner.
[0027] The
knowledge engine 102 may be configured to respond to one or more requests
(e.g., the
request transmitted by Operators 104a-n). Referring to FIG. 1, one or more of
the following may apply: the
knowledge engine 102 may respond to the request transmitted by Operator 104a,
the knowledge engine
102 may respond to the request transmitted by Operator 104b, etc. The
knowledge engine 102 may
dynamically generate (e.g., at the time the request is made) a response to the
operator's request using, for
example, one or more dynamically updated knowledge graphs associated with the
request. The response
may be individualized for the respective operator that transmits the request.
The response may present a
summary of the relevant information stored within the knowledge engine 102.
For example, Operators 104a
and 104b may transmit the same request to the knowledge engine 102. The
response that the knowledge
engine 102 sends to Operator 104a may be different than the response that the
knowledge engine 102
sends to Operator 104b (e.g., depending on the knowledge extracted by the
knowledge engine 102 for
Operator 104a and Operator 104b). Similarly, Operator 104a may transmit the
same request to the
knowledge engine 102 multiple times. Further the response that the knowledge
engine 102 sends to
Operator 104a may change over time depending on, for example, updates to the
knowledge graphs over
time.
[0028] The
knowledge engine 102 may provide individualized responses to a respective
entity, such
as an operator, by generating and maintaining information or knowledge about
the operator (e.g., the
operator's characteristics). The information about the operator may be
generated and/or maintained based
on the operator's interactions with the knowledge engine 102 and/or other
systems. The knowledge engine
102 may maintain the operator's knowledge of information, for example, in a
knowledge graph (e.g., a sub-
graph that is specific to this operator). The sub-graph may be referred to as
a knowledge profile. The
knowledge engine 102 may employ one or more of the following technologies to
generate and/or maintain
information about an operator: an event logger and/or event extractor, a
supervised machine learning
model, an unsupervised machine learning model, a statistical language model, a
statistical document
and/or topic model, a search engine, a linguistic parser, a mutual information
(MI) calculator, and/or a part
of speech (POS) tagger. Further, the knowledge engine may improve the
information and/or technologies
based on the entity's interactions with the knowledge engine 102.
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[0029] The operators 104a-n may include any person, company, or device that
interacts with the
knowledge engine 102. For example, an operator may include a person
interacting with the knowledge
engine 102, another system that interacts with the knowledge engine 102, etc.
As described herein, the
operator may interact with the knowledge engine 102 by transmitting one or
more requests to the
knowledge engine 102. The knowledge engine 102 may respond to the operator's
request such that the
response is specific to the operator (e.g., summarizing the information stored
within the knowledge engine
102 that is relevant to the operator and/or the operator's request). For
example, an operator may transmit a
request to the knowledge engine 102 for a list of other similar operators.
Also, or alternatively, an operator
may transmit a request for a list of other operators that share one or more
characteristics with the
requesting operator (e.g., have a relationship with the operator) to the
knowledge engine 102. The
operator, however, may not provide the knowledge engine 102 with a description
of the operator's
characteristics. Accordingly, the knowledge engine 102 may generate and/or
maintain information (e.g.,
knowledge) about the operator, which may be based on the operator's requests
to the knowledge engine
102 and/or the knowledge engine 102's response. The knowledge engine 102 may
use the knowledge
about the operator (e.g., stored within the knowledge engine 102) to provide
dynamic and individualized
responses to the operator's request. The knowledge engine 102 may create
knowledge about the operator
and/or the operator's characteristics by using knowledge about other operators
and/or their characteristics.
As described herein, the response may summarize and present the information
stored within the
knowledge engine 102 that is relevant to the operator and/or the operator's
request. For example, the
knowledge engine 102 may summarize the information it stores by ranking the
information and generating
relationship associated with the information.
[0030] An entity, such as an operator, may be associated with one or more
domains. A domain may
be used to describe the context of the entity within the knowledge engine 102.
A domain may be used to
summarize and present information that is relevant to the entity. For example,
if the relevant entity is an
operator that is a candidate for a particular job, the operator's domain may
describe the operator's
profession(s) (e.g., past, present, and/or future professions), fields of
interest, employer, alma mater,
certifications, education, etc.)
[0031] The knowledge engine 102 may use the entity's domain to generate
and/or maintain
information about the entity, such as a knowledge profile (e.g., a sub-graph)
that is specific to the entity
(e.g., and which is part of a larger knowledge graph). For example, as
described herein, the knowledge
engine 102 may use an operator's domain to learn (e.g., extract knowledge)
about the operator. For
example, the operator may be associated with one domain to describe the
operator's present profession,
another domain to describe operator's field of interest, and yet another
domain to describe the operator's
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education. As described herein, the knowledge engine 102 may use the
operator's domain to extract,
generate, and/or organize knowledge about the operator, which for example, may
all be included within the
knowledge graph associated with the operator and used to process requests that
relate to the operator
(e.g., requests made directly by the operator and/or requests made by other
entities whose request relates
to the operator). Similarly, the knowledge engine 102 may use the operator's
domain to present and
summarize information that is relevant to the operator and/or the operator's
request. For example, the
knowledge engine 102 may analyze an operator's request to be relevant to one
or more of the operator's
domains, and the knowledge engine 102 may present the information associated
with the relevant domain
in response to the operator's request.
[0032] The knowledge engine 102 may extract or classify a domain for an
entity, such as an operator,
based on information about the entity (e.g., an operator's entered educational
qualifications). For example,
this information about the entity may be determined based on one or more files
provided by the entity (e.g.,
one or more job descriptions), and/or based on an entity's passive
interactions with the knowledge engine
102 (e.g., job search history and/or view history).
[0033] The knowledge engine 102 may generate and/or update the semantic
library based on a
plurality of files, documents and/or exemplars associated with the entities
that interact with the knowledge
engine 102. For example, the knowledge engine 102 may use statistical or
natural language processing
methods to identify, extract, group, and/or classify individual words or
groups of words. These methods
may include information associated with the frequency of occurrence and/or co-
occurrence of the words or
groups of words. Also, or alternatively, the frequencies may be independent of
a given domain or
conditional on one or more domains.
[0034] The knowledge engine 102 may extract, generate, and/or organize
information about an entity,
such as an operator, using the entity's domain. Referring to an operator, the
knowledge engine 102 may
extract, generate, and/or organize information about the operator using the
operator's domain to, for
example, generate and/or update the knowledge graph associated with the
operator. The knowledge
engine may extract information about the operator using natural language
processing (NLP), which may
provide a semantic understanding about the operator's information, request,
etc. A domain may be
associated with one or more words that are semantically similar to each other
and/or commonly used within
the context of the domain (e.g., a semantic library) . The words included in
the semantic library may be
used to describe operators that are commonly associated with a domain. For
example, the semantic library
may include one or more terms of art associated with a domain. The semantic
library may include the
semantic equivalents of a term of art. Also, or alternatively, the semantic
library may indicate the definition
of the term of art within the context of the domain. The knowledge engine 102
may use the semantic library
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to extract, generate, and maintain information about an operator. For example,
the knowledge engine 102
may search for and extract the words in the semantic library.
[0035] As illustrated in FIG. 1, the knowledge engine 102 may comprise a
plurality of databases (e.g.,
DB1 to DBN, as illustrated in FIG. 1). The knowledge engine 102 may maintain
(e.g., store and/or
periodically update) knowledge (e.g., information, analytics, etc.) about
operators and/or domains in the
plurality of databases DB1 to DBN, such as the knowledge profiles (e.g.,
graphs and/or sub-graphs)
maintained and updated by the knowledge engine 102. For example, the knowledge
maintained by the
databases may include relationships shared between the operators and/or
domains. Also, or alternatively,
the knowledge maintained by the databases may include knowledge entities,
which may be associated with
an operator and/or a domain. The knowledge entities may include information
that the knowledge engine
102 learns (e.g., extracts) about the operator and/or domain overtime. The
knowledge engine 102 may
learn about the knowledge entities based on an operator and/or domains
interaction with the knowledge
engine 102 and other systems. The databases may include and/or may use any
suitable database
technology.
[0036] The knowledge engine 102 may generate one or more relationships, for
example, between
knowledge entities, entities, domains, and/or any combination thereof. One or
more of the following may
apply. The knowledge engine 102 may generate a relationship between a
knowledge entity and another
knowledge entity, which may indicate that the two knowledge entities are
similar and/or connected. For
example, the knowledge engine 102 may generate a relationship between two job
candidate operators,
between a job candidate operator and a company, between a job candidate
operator and a job positing,
between a job positing and a company, etc. The knowledge engine 102 may
generate a relationship
between a knowledge entity and an operator (e.g., multiple operators). For
example, the knowledge engine
102 may generate a relationship between a name, a date of birth, an email,
education, etc. (the knowledge
entity) and the candidate operator (e.g., Joe Smith). The knowledge engine 102
may generate a
relationship between a knowledge entity and a domain. For example, the
knowledge engine 102 may
generate a relationship between a particular technical skill (e.g., computer
programming) and domain that
describes a profession (e.g., software engineer). The knowledge engine 102 may
generate a relationship
between an operator and a domain. For example, the knowledge engine 102 may
generate a relationship
between a candidate and the candidates present profession (e.g., Joe Smith and
system software
developer).
[0037] As described herein, the knowledge engine 102 may use knowledge
graphs (and the
relationships contained therein) to respond to operator requests, which may
include providing information
that is relevant but not specifically requested by the operator. A
relationship may indicate that two items are
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similar and/or otherwise connected, which may provide the knowledge engine 102
with the ability to
generate additional and/or supplement knowledge about an operator. For
example, an operator may
indicate to the knowledge engine 102 that the operator is a machine learning
engineer. The knowledge
engine 102 may extract this knowledge about the operator and assign a "machine
learning engineer"
knowledge entity to the operator. The knowledge engine 102 may then, based on
that information,
generate a relationship between the operator and other knowledge entities that
may be similar and/or
otherwise connected, including, for example, "Deep Learning," "Predictive
Modeling," "Java," "Python," etc.
[0038] A knowledge graph (e.g., or sub-graphs) may be created in one or
more phases. For example,
the different phases may use different data sources (e.g., sets of files,
documents, and/or information) to:
identify knowledge entities, establish relationships between knowledge
entities, and/or to modify the
respective weights and/or directions of the relationships. A data source may
be used in multiple phases of
knowledge graph creation. For example, in a first phase, the set of entities
and/or relationships may be
identified, extracted, and/or classified in a data source that is created or
curated by a human. And in a
second phase, the set of entities and/or relationships may be modified based
on a second data source.
Statistical, probabilistic, and/or natural language processing methods may be
used to identify entities
and/or relationships that are similar (e.g., identical or likely to be
identical across multiple data sources).
Some data sources may be designated as preferred or more authoritative than
other data sources
[0039] The knowledge engine 102 may include one or more weighted knowledge
profiles, which may
be organized to form a knowledge graph. The knowledge graph may sometimes be
referred to simply as a
graph. The graph may be used for machine learning or predictive modeling. The
terms machine learning
and predictive modeling may be used interchangeably throughout this
disclosure. The knowledge engine
102 may create and update the graph by receiving, identifying, and/or
extracting knowledge entities from a
data file. For example, the knowledge entities may comprise one or more words
that are identified and/or
extracted from the data file by the knowledge engine 102 using, for example,
NLP. The knowledge engine
102 may classify the knowledge entities within one or more categories. For
example, the categories may
include skills (e.g., technical skills, functional skills and/or soft skills),
responsibilities (e.g., job
responsibilities), education, experience (e.g., work experience and/or
educational experience), titles (e.g.,
job titles), and/or location. A relationship may be generated between a
knowledge entity and a respective
category. A relationship may be determined between a knowledge entity and one
or more other knowledge
entities. The one or more other knowledge entities may or may not be related
to the same category. As
described herein, the relationships may be associated with a strength,
direction, and/or type.
[0040] The knowledge graph (e.g., or knowledge profile) created by the
knowledge engine 102 may
be directed or undirected. The graph may include one or more sub-graphs (e.g.,
sometimes referred to as
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knowledge profiles)from each of the respective entities that interact with the
knowledge engine 102. For
example, the knowledge engine 102 may create a sub-graph for one or more of
the following entities: an
operator, a company, a job posting, etcõ The knowledge engine 102 may receive
a data file that includes
one or more knowledge entities, which may be associated with a certain
operator, company, job posting,
etc. The knowledge engine 102 may identify and extract the knowledge entities
from within the data file
using, for example, NLP. The knowledge entities may comprise a word and/or a
group of words. The
knowledge engine 102 may convert each of the knowledge entities in a numerical
representation, which
may correspond to the word or group of words. The knowledge engine 102 may
associate each of the
knowledge entities with at least one of a plurality of categories, for
example, based on the numerical
representation. For example, the plurality of categories may include: a
technical skills category (e.g.,
competencies ,certifications, etc.); a duties category; a roles category; a
responsibilities category; a
competencies category (e.g., technical, functional, etc.); a job titles
category; a publication category; a
patents category; an invention category; a portfolios category; a works
category (e.g., art works, musical
recordings, algorithms, designs, etc.); a location category; a job
responsibilities category; a soft skills
category; a prior employment category; a job title category; a required skills
category (e.,,
competencies, etc.); a minimum level of experience required category; an
educational qualifications
category; a role expectations category; a salary range category; a travel
requirements category: a
remote work availabty flag; a commensurate benefits category and an
educational qualification
category (e.g., degree, certifications, courses, etc.).
[0041] The knowledge engine 102 may determine one or more weighted
dependencies (e.g., or
relationships) between each of the knowledge entities and their associated
category. The knowledge
engine 102 may determine weighted dependencies between the knowledge entities
associated with the
same category or different categories. The knowledge engine 102 may generate
the knowledge graph
using the knowledge entities and the weighted dependencies. The categories
within a respective
knowledge graph generated by the knowledge engine 102 may depend on the entity
for which the
knowledge graphs is created. For example, the knowledge graph for an operator
may include one or more
of the following categories: duties category; competencies category;
educational qualifications category
(degree, certification, courses etc.); portfolios category; works category
(e.g., art works, musical recordings,
algorithms, designs, etc.); location category; and/or a prior employment
category. As another example, the
knowledge graph generated for a job posting may include one or more of the
following categories: the job
title category; the required skilis category (e.g,, competencies, eta); the
level of experience required
category; the educational qualifications category; the role expectations
category; the salary range
category; the location category; the travel requirements category; the remote
work availability flag;
and/or the commensurate benefit category.
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[0042] FIG. 2 is a diagram illustrating an example knowledge engine 202.
The knowledge engine 202
may be an example of the knowledge engine 102 illustrated in FIG. 1. The
knowledge engine 202 may
include a structured, relationship driven, representation of entities (e.g.,
operators, companies, job
postings, etc.), domains, relationships, and/or knowledge entities. The
information may be organized by
entity (e.g., operators, companies, job postings, etc.), for example, by
generating one or more knowledge
profiles for each entity (e.g., sub-graphs). The knowledge profiles may
together form a larger knowledge
graph (e.g., graph). For example, the knowledge profile for an operator may
include one or more
knowledge entities associated with the operator, the relationships associated
with the operator, and/or the
domain(s) associated with the operator. Knowledge entities may include any
type of knowledge extracted
by the knowledge engine. For example, a knowledge entity may include one or
more of the following: a
name, a date of birth, an email, education, qualifications, competencies,
years of experience, profession,
certifications, hobbies, etc.
[0043] The information may be organized, for example, by domain by
generating a knowledge profile
for each domain. A domain may describe the context of the extracted
information. For example, a domain
may include a profession (e.g., attorney), an employer (e.g., Amazon), an alma
mater (e.g., Massachusetts
Institute of Technology). A knowledge profile may include one or more
knowledge entities associated with
the domain, the relationships associated with the domain, and/or the
operator(s) associated with domain.
Also, or alternatively, a knowledge profile may be generated for each
entity/domain combination (e.g., a
knowledge profile for operator 1 within the context of a domain for operator
l's employer, and another
knowledge profile for operator 1 within the context of a domain for operator
l's profession). Accordingly, an
operator's knowledge profile may include the set of knowledge that the
knowledge engine 102 associates
with an operator. Similarly, a domain's knowledge profile may include the set
of knowledge that the
knowledge engine 202 associates with a domain.
[0044] The knowledge engine 202 may include a knowledge engine controller
208, which may include
one or more modules, such as a knowledge extraction module 204, a relationship
module 206, and a
knowledge organization module 210. The knowledge engine controller 208 may be
an example of the
knowledge engine controller 108 of FIG. 1. The knowledge engine 202 may also
include one or more
databases, such as the databases DB1 to DBN, which for example, may be the
same as the databases
DB1 to DBN illustrated in FIG. 1. The knowledge engine controller 208 may
control and coordinate the
modules of the knowledge engine 202, store, retrieve, and update knowledge
profiles, attributes, etc.,
receive requests from one or more entities via the network (e.g., network
106), send one or more
responses to the entities via the network, and the like.
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[0045] The knowledge engine 202 may be configured to receive and extract
knowledge from an input
(e.g., a data file, such as a resume or job posting, a request, etc.),
generate relationships based on the
knowledge extracted, and/or organize the extracted knowledge and the
respective relationships into a
knowledge profile, which may be specific to an operator. As described herein,
the knowledge engine 202
may maintain the organized information in one or more databases, such as the
databases DB1 to DBN. For
example, an operator's knowledge profile may be stored in a database and/or
across multiple databases.
Also, or alternatively, a domain's knowledge profile may be stored in a
database and/or across multiple
databases.
[0046] The knowledge extraction module 204 may be configured to receive and
extract knowledge
from an input, such as one or more knowledge sources, via the network.
Knowledge sources may be
repositories of knowledge (e.g., resume banks, company history, news feeds,
etc.) and/or ad-hoc inputs of
knowledge (e.g., individual resumes, individual biographies, individual job
descriptions, etc.). The
knowledge sources may include private knowledge sources and/or public
knowledge sources. Private
knowledge sources may include sources of knowledge that are not publicly
accessible (e.g., salary
information, benefit information, personally identifying information, etc.).
Public knowledge sources may
include sources of knowledge that are publicly accessible (e.g., the external
services described herein,
such as, LinkedIn, Facebook, Google, etc.).
[0047] The knowledge engine 202 may refine a knowledge profile over time
(e.g., as an operator
interacts with the knowledge engine 202 over time). The knowledge engine 202
may continue to extract
knowledge, generate relationships, and/or organize knowledge over time.
Further, the knowledge engine
202 may perform knowledge extraction, relationship generation, and/or
knowledge organization as a
perpetually running process (e.g., a perpetually running background process).
As a result, an operator's
knowledge profile may continue to grow and/or change overtime, e.g., as more
knowledge becomes
available to the knowledge engine 202. The knowledge engine 202 may react to
and/or provide information
associated with an operator in real time. As described herein, the information
provided may summarize the
information stored within the knowledge engine 202 that is relevant to the
operator. Similarly, the
knowledge engine may trigger an alert to an operator based on real time
interactions (e.g., the real time
interactions of other operators) with the knowledge engine 202.
[0048] The knowledge engine 202 may allow active interactions and passive
interactions by operators.
As described herein, active interaction may allow the knowledge engine 202 to
correlate an interaction with
an operator based on the operator's identity. Also, or alternatively, passive
interactions may not allow the
knowledge engine 202 (e.g., or another information system) to correlate an
interaction with an operator. For
example, passive interaction may include interaction with the knowledge engine
202 in which the operator
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does not indicate and/or authenticate the operator's identity. The knowledge
engine 202 may request that
an operator perform active interactions. For example, if the interaction is an
active interaction, the
knowledge engine 202 may be able to track and maintain the operator's
subsequent interactions, which
may allow the knowledge engine 202 to determine knowledge (e.g., predictive
information, background
information, historical information, etc.) about an operator. If the operator
performs active interactions, the
knowledge engine 202 may track an operator's active interactions with the
knowledge engine 202 over time
and use that historical information to predict how the operator or other
operators (e.g., other operators that
are similar or related to the operator) may interact with the knowledge engine
202 in the future.
[0049] The knowledge engine 202 may request that an operator authenticate
the operator's identity,
which may allow the operator's subsequent interactions (e.g., all subsequent
interactions) to be active
interactions. For example, the knowledge engine 202 may request that an
operator authenticate its identity
via the knowledge engine 202 or one or more external services (e.g., Linked
In, Google, Facebook, etc.). If
the operator authenticates its identity via an external source, the knowledge
engine 202 may request the
operator for additional access (e.g., additional read access) to the external
service. The knowledge engine
202 may access the external service for additional information about the
operator (e.g., may use the
external service as a knowledge source on which the knowledge engine 202 may
perform knowledge
extraction). The knowledge engine 202 may associate and/or group the
subsequent interactions of the
operator based on the operator's identity. As described herein, an operator's
subsequent interactions may
be a knowledge source for the knowledge engine 202. Accordingly, the knowledge
engine 202 may
perform knowledge extraction, relationship generation, and/or knowledge
organization based on the
operator's subsequent interactions. Further, the results of the knowledge
extraction, relationship
generation, and/or knowledge organization may be included in the operator's
knowledge profile.
[0050] An operator may not authenticate their identity (e.g., may not
initially authenticate their identity).
Even if the operator does not authenticate their identity, the knowledge
engine 202 may track the operator's
subsequent interactions. For example, the knowledge engine 202 may assign an
anonymous identity to the
user. The knowledge engine 202 may attach a cookie to the operator's session
with the knowledge engine
202. The knowledge engine 202 may track the operator's subsequent interactions
based on the assigned
anonymous identity, e.g., using the cookie.
[0051] The knowledge extraction module 204 may be configured to extract
knowledge (e.g.,
knowledge entities) from a knowledge source using the graph, in conjunction
with machine learning, deep
learning and/or predictive modeling techniques. Knowledge extraction may be
performed, such that the
knowledge extracted is based on the knowledge source, the operator and/or the
domain. As described
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herein, knowledge extraction may consider the existence, semantic similarity,
absolute or relative location,
frequency, co-occurrence, etc. of keywords and/or key phrases included in a
knowledge source.
[0052] The knowledge extraction module 204 may extract knowledge in one or
more categories of
knowledge, including, but not limited to, knowledge entities, knowledge
profiles, domains, and/or
relationships. As described herein, a knowledge entity may refer to an
individual piece of extracted
knowledge. For example, a knowledge entity may include one or more of the
following: a name, a date of
birth, an email, education, employer, alma mater, hobbies, etc. A knowledge
entity may be public (e.g.,
visible to other operators within the knowledge system 202) or private (e.g.,
not visible to other operators
within the knowledge system 202).
[0053] The knowledge extraction module 204 may extract knowledge from a
knowledge source. For
example, the knowledge extraction module 204 may search the knowledge source
for one or more
keywords and/or key phrases (e.g., using NLP), which the knowledge extraction
module 204 may then
extract from the knowledge source. The knowledge extraction module 204 may
extract one or more other
words that relate to keywords and/or key phrases (e.g., words that surround
and/or are otherwise related to
the keywords and/or key phrases). The extracted words may be considered and/or
referred to as
knowledge entities.
[0054] The knowledge extraction module 204 may perform knowledge extraction
on a file, which may
be received from a knowledge source. The file may include one or more words,
which may describe the
operator. For example, the words in the file may describe the operator's
characteristics, occupation,
experiences, skills, education, etc. The knowledge extraction module 204 may
search for and extract a
keyword and/or key phrase (e.g., a candidate phrase) from the file. For
example, a candidate phrase may
be determined based on a semantic library (e.g. a semantic library for a
domain associated with the
operator). The semantic library may include a list of candidate phrases. The
semantic library may access
machine learning models that classify key words or phrases as belonging to one
or more domains or
categories. Also, or alternatively, the knowledge extraction module 204 may
determine the candidate
phrase based on the relative association strength of a pair of words in the
file (e.g., using mutual
information (MI) or another acceptable measure of association). The knowledge
extraction module 204 may
classify the words within the candidate phrase (e.g., noun, adjective, verb,
etc.). The knowledge extraction
module 204 may find the longest sequence of certain words (e.g., nouns and/or
adjectives) such that the
sequence of words are highly associated (e.g., have a positive MI score). The
sequence of words may
indicate a skill associated with the operator.
[0055] The knowledge extraction module 204 may identify noise within a
sequence. The knowledge
extraction module may remove any noise from within the sequence. Also, or
alternatively, the knowledge
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extraction module 204 may find a sequence of certain words (e.g., verbs) such
that the sequence of words
is highly associated (e.g., have a positive MI score). The knowledge
extraction module 204 may remove
any noise from within the sequence. The sequence of words may indicate a duty,
role, responsibility, and/or
competency associated with the operator. The knowledge extraction module 204
may extract the sequence
and/or candidate phrase. The knowledge extraction module 204 may extract one
or more words that
surround the candidate phrase and/or sequence. The extracted words may be
considered knowledge
entities associated with the operator.
[0056] Additionally, or alternatively, the knowledge extraction module 204
may be configured to
receive and extract knowledge from interactions with the knowledge engine 202.
For example, the
knowledge extraction module 204 may be configured to receive and extract
knowledge from an operator
interacting with the knowledge engine 202. Interactions with the knowledge
engine 202 may include
operator requests, page views (e.g., by an operator), redirect information
(e.g., extracted from network
header information, such as the redirect URI and/or based on an operator
request), geographical location
(e.g., extracted from network header information, such as the IP address
and/or determined based on an
operator request), etc. The knowledge engine 202 may request that an operator
verify the operator's
identity, which may allow the operators interactions to be active
interactions. As described herein, active
interactions may include transmitting a request to the knowledge engine 202,
transmitting a response to the
knowledge engine 202, transmitting information to the knowledge engine 202
and/or otherwise directly
interacting with the knowledge engine 202. The knowledge engine 202 may then
track and/or associate the
operator's interactions with the knowledge engine 202. Further, the techniques
described herein to perform
knowledge extraction on a file may apply to knowledge extraction on an
interaction with the knowledge
engine 202.
[0057] The relationship module 206 may generate relationships between the
various knowledge
extracted from the knowledge sources. The relationships may be associated with
a direction, a relationship
type, and/or a relationship strength. The relationships generated for the
knowledge extracted may not be
limited to the knowledge source from which the knowledge is extracted. For
example, knowledge extracted
from a knowledge source may be related to knowledge extracted from another
knowledge source.
Similarly, relationships may be generated between the knowledge extracted over
different operators and/or
over different domains.
[0058] The relationship module 206 may generate relationships, and the
relationships may be
associated with a direction. For example, a relationship may be unidirectional
or bi-directional. A
unidirectional relationship may indicate that the relationship exists in a
single direction (e.g., knowledge
entity A may be related to knowledge entity B, but knowledge entity B may not
be related to knowledge
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entity A). A bi-directional relationship may indicate that the relationship
exists in more than a single
direction (e.g., knowledge entity A may be related to knowledge entity B and
knowledge entity B may be
related to knowledge entity A).
[0059] The generated relationships may be associated with a relationship
type. The relationship type
may be used to indicate the category of the relationship (e.g., a hierarchical
relationship, such as, parent or
child; an employer-employee relationship; and/or an employer and potential
employee relationship,
classmates, team members, coworkers, etc.). Also, or alternatively, a
relationship may be used to indicate
the likelihood that two operators personally know each other or otherwise have
mutual connection to other
entities. For example, two or more operators may have previously attended the
same educational institution
(e.g., college) and a relationship may indicate that the operators may
personally know each other or
mutually know another operator. Similarly, two or more operators may have
previously worked for the same
company (e.g., were previously co-workers), and a relationship may indicate
that the operators may
personally know each other.
[0060] The relationships may be associated with a relationship strength.
The relationship's strength
may indicate the correlation between the related pieces of knowledge (e.g.,
knowledge entities, operators,
domains, knowledge profiles, etc.). For example, pieces of knowledge that are
highly correlated may be
indicated by a higher relationship strength. Pieces of knowledge that are less
correlated may be indicated
by a lower relationship strength. The relationship module 206 may consider one
or more aspects when
determining a relationship strength. For example, the relationship module 206
may consider physical
relationships (e.g., whether an operator personally knows, or is likely to
personally know, another operator).
[0061] The knowledge extraction module 204 may extract knowledge from a
knowledge source. For
example, the knowledge extraction module 204 may extract knowledge from a file
(e.g., a job posting, a
resume, a biography, a description, etc.) received from the knowledge source.
As described herein, the file
may comprise data in the form of text. The relationship module 206 may process
the text data to generate
one or more relationships based on the extracted data. For example, the
relationship module 206 may
convert the text data to numerical data (e.g., a numerical representation of
the text data). The relationship
module 206 may employ one or more of the following, which may be implemented
using machine learning
and/or predictive modeling, to generate relationships for the extracted data.
The relationship module 206
may convert the case of the letters within the text data to lowercase. The
relationship module 206 may
remove stop words from the text data. Stop words may include, for example,
words that occur so frequently
in natural language that removing the words improves the accuracy and/or
reliability of statistical or
machine learning models (e.g., articles, pronouns, etc.). The relationship
module 206 may convert one or
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more words to a common base form. For example, the relationship module 206 may
convert one or more
words to a common base form by using stemming and/or lemmatization.
[0062] The relationship module 206 may convert text data into a vector of
fixed length (e.g., dense or
sparse vectors of fixed length). For example, the keywords or character
sequences may be converted to a
vector. The vectors may be combined, for example, using a suitable
mathematical function, such as
averaging, summing, concatenating, etc., either before being passed into a
learning model or within a
learning model. Also, or alternatively, one or more of the vectors may be
combined by passing the vectors
into a machine learning model, which may be compared to a one or more other
vectors. The length of the
vector may be indicated by a parameter, which may be tuned over time and/or
based on the text data. The
relationship module 206 may determine a statistic to indicate how significant
a text data is within the
knowledge source. For example, the relationship module 206 may determine a
term frequency¨inverse
document frequency (tf-idf) value for the vector. As a result, the
relationship module 206 may determine a
vector (e.g., a fixed length vector, such as, 2000) and the vector may be
associated with a tf-idf value. The
knowledge engine 202 may store the vector using one or more arrays. For
example, an array may
correspond to the numerical form (e.g., the length of the vector and/or the
associated tf-idf value of the text
data), and another array may correspond to one or more labels associated with
the text data.
[0063] The knowledge engine 202 may pass the vectors into one or more leaning
models. The knowledge
engine 202 may pass other vectors (e.g., generated from other pieces of
knowledge) into the learning
models. For example, the keywords or character sequence may be converted to a
vector. The vector may
be combined, for example, using a mathematical function such as averaging,
summing, concatenating,
etc., either before being passed into a learning model or within a learning
model. Also, or alternatively, one
or more vectors may be passed into a machine learning model and compared to
one or more other vectors.
And the machine learning models may determine relationships between the
various input vectors. The
strength of a relationship between two or more vectors may be proportional to
(e.g., equal to) the proximity
of the vectors. For example, the proximity of the vectors may be measured
using one or more functions
(e.g., cosine). The strength of a relationship may be compared to a threshold
(e.g., an absolute or relative
threshold), and/or may be converted to a rank.
[0064] The
relationship module 206 may generate relationships using learning models
(e.g., one or
more predictive modeling, machine learning, and/or deep learning techniques).
One or more of the
following may apply. A number of clusters may be implemented to be used in
associated with the learning
models. For example, four clusters may be implemented. The centers of the
learning models (e.g., the
clusters) may be computed. Multiple iterations of data (e.g., via the inputs,
knowledge source, and/or
operator interactions to the knowledge engine 202) may be passed through the
learning models. The
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learning models may improve over time, for example, after each integration of
data input. For example, the
centers of the learning models may align the data with certain clusters (e.g.,
more accurate clusters). The
cluster's centers may be initialized, for example, using k-means. The cluster
initialization may include
multiple (e.g., twenty) iterations. For example, the cluster centers may be
initialized with the weights of the
clustering layer. Although certain techniques are described herein with
respect to initializing cluster
centers, any suitable initialization may be implemented.
[0065] The learning models may predict the soft cluster labels q, which may
be used as input, for
example, to one or more deep encoded vectors. A target distribution p may be
computed using for
example equation (1):
q IL
zi
(1)
= --------------------------------------------------------- q..
[0066] Referring to equation (1), one or more of the following may apply )
"=-= , and fi may
include soft cluster frequencies
[0067] A loss may be calculated, for example, using a KL Divergence as
illustrated in equation (2):
L = KL(PHQ) )pjIogJU.
(2)
One or more gradients for the loss L may be computed, for example using
equation (3):
3L ........................ +
.............................................. -
OZi
X (Pij )(zi
(3)
Referring to equation (3), one or more of the following may apply. Ili may
include the cluster centroids.
2'''= may include the data points (e.g., data inputs and/or operator
interactions with the knowledge engine
202). The gradients with respect to data points may be passed down, for
example, to deep learning
networks (e.g., deep nets) and/or may be used for backpropagation. For
example, backpropagation may be
used to compute the deep learning networks parameter gradients.
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[0068] The relationship module 206 may generate relationships based on a
domain. As described
herein, the knowledge engine 202 may determine and maintain (e.g.,
periodically update) a semantic
library for a domain (e.g., each domain). The semantic library may provide an
indication of one or more
keywords and/or key phrases that are commonly used within the domain. The
semantic library may indicate
the semantic equivalents (e.g., other keywords and/or key phrases that are
synonymous with) of the
keywords and/or key phrases. The semantic library may indicate the specialized
definition of the keyword
and/or key phrase within the domain. The relationship module 206 may use
domain's semantic library to
generate relationships associated with the operator within the context of a
domain. For example, the
relationship module 206 may receive a description of an operator's skills via
a knowledge source (e.g., a
resume, cv, etc.). As described herein, the relationship module 206 may search
for and/or trigger on usage
of the keywords and key phrases included in the semantic library. The
relationship module 206 may
generate relationships between the extracted keywords and/or key phrases and
synonyms of the keywords
and/or key phrases based on the semantic library. As described herein, the
keywords and/or key phrases
and their synonyms may be stored as knowledge entities within the knowledge
engine 202. Further, the
knowledge entities may be included on the knowledge profile of one or more
operators. Accordingly, the
relationship module 206 may generate a relationship between the operators that
include the knowledge
entities on their profile.
[0069] The relationship module 206 may generate relationships based on an
operator's interactions
with the knowledge engine 202. For example, the relationship module 206 may
generate relationships
based on an operator's request. As described herein, an operator may send a
request to the knowledge
engine 202 to view information about another operator and/or domain. The
relationship module 206 may
generate a relationship between the requesting operator and the other operator
and/or domain. Similarly,
the relationship module 206 may generate a relationship between the requesting
operator and a knowledge
entity associated with the other operator and/or domain. If the requesting
operator is not otherwise related
with another operator, domain, and/or knowledge entity, the relationship may
be associated with a
unidirectional relationship direction.
[0070] The knowledge organization module 210 may be configured to organize
the extracted
knowledge and the generated relationships. The extracted knowledge may be
organized as knowledge
entities. Knowledge entities may include indications of the extracted
knowledge, the knowledge source,
and/or the generated relationships. The knowledge entities may be assigned
ownership. For example, a
knowledge entity may be owned by an operator and/or a domain. Ownership of a
knowledge entity may be
assigned based on how the knowledge was extracted. For example, if the
knowledge entity is extracted
from a knowledge source that is associated with an operator, the knowledge
organization module 210 may
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determine that the knowledge entity is owned by the operator. Also, or
alternatively, if the knowledge entity
is extracted from a knowledge source associated with a domain, the knowledge
organization module 210
may determine that the knowledge entity is owned by the domain.
[0071] The knowledge organization module 210 may organize the various
components of knowledge
associated with an operator (e.g., knowledge entities, relationships, and/or
domain) into a knowledge
profile. The knowledge profile may indicate the knowledge entities owned by an
operator, the relationships
associated with an operator, and/or the domains associated with an operator.
As a result, the knowledge
profile may include the repository of knowledge that the knowledge engine 202
associates with the
operator. As described herein, the knowledge engine 202 may maintain and/or
update the operator's
knowledge profile over time.
[0072] FIG. 3A is a diagram 300 illustrating example relationships between
attributes and knowledge
entities of various knowledge profiles associated with different entities. The
example diagram 300 may not
indicate how information is actually stored in a knowledge engine, such as the
knowledge engine 102
and/or the knowledge engine 202. Rather, the diagram 300 is an illustration
describing an example of how
the knowledge engine may conceptualize information. Further, the diagram 300
provides an example
illustration of providing and summarizing the information and relationships
stored within the knowledge
engine that is relevant to the operation and/or the operator's interaction.
[0073] The knowledge engine may store and/or maintain a knowledge profile
for each entity (e.g., a
sub-graph for each operator, company, job posting, etc.) that interacts with
the knowledge engine. For
example, Entity 1, which may be an operator, may be associated with a
knowledge profile 310, Entity 2,
which may be a company, may be associated with a knowledge profile 320, and
Entity N, which may be a
job posting, may be associated with a knowledge profile 330. The knowledge
profiles 310, 320, and 330
may include one or more knowledge entities, such as the knowledge entities
312a-n of the knowledge
profile 310 for Entity 1, the knowledge entities 322a-n of the knowledge
profile 320 for Entity 2, and the
knowledge entities 332a-n of the knowledge profile 330 for Entity 3. Each
knowledge entity may include
multiple attributes. An attribute may include a word or a group of words
(e.g., or a numerical representation
of the word or groups of words) that are germane to the relevant knowledge
entity. For example, an
attribute may include the word "attorney" which may describe the entity's
profession knowledge entity. The
attributes of one knowledge entity may be the same as or different from the
attributes of a different
knowledge entity, where the knowledge entities may be part of the same or
different knowledge profiles.
For example, knowledge profile 310 may include attributes Al-AN that are part
of knowledge entity 312a,
and the attributes Al-AN that are part of knowledge entity 312a may be the
same as or different from the
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attributes Al-AN that are part of the knowledge entity 312b and/or the
attributes Al-AN that are part of
knowledge entity 322a or 332b.
[0074] A knowledge entity and/or attribute may be related to one or more
knowledge entities or
attributes that are included on the knowledge profile of another entity. The
lines connecting the respective
knowledge entities may indicate the various relationships. For example, the
knowledge engine may derive
relationships between an attributes of a knowledge entity of one knowledge
graph and an attribute of a
knowledge entity of a different knowledge graph, such as between the attribute
Al of knowledge entity
312a and attribute AN of 322a and attribute A2 of knowledge entity 322b.
Further, the knowledge engine
may create a relationship between an entire knowledge entity of one knowledge
graph and a specific
attribute of a knowledge entity of another knowledge graph, such as between
the knowledge entity 312b
and the attribute AN of knowledge entity 322N.
[0075] The generated relationships may provide the knowledge engine with
the ability to provide
information that may be useful, but not explicitly requested. For example, an
operator may send a request
for information about Entity 1 to the knowledge engine but may not send a
request for information about
Entity 2 or Entity 3 (e.g., because the requesting operator is unaware of
Entity 2 and Entity 3). The
knowledge engine may provide the operator with the requested information about
Entity 1 based on the
knowledge profile 310. Since the knowledge profile 310 of Entity 1 may be
related to the knowledge profiles
320, 330 of Entity 2 and Entity N, the knowledge engine may use the knowledge
profile 310 to indicate that
the requesting operator may also find information about Entity 2 and Entity N
useful. The knowledge engine
may also provide the requesting operator with information about Entity 2 and
Entity N based on Entity l's
relationships with Entity 2 and Entity N, as provided via their respective
knowledge profiles 310-330. As a
result, the knowledge engine may provide the requesting operator with
information that may be useful, but
not explicitly requested.
[0076] FIG. 3B is a diagram illustrating example relationships between
attributes and knowledge
entities of various knowledge profiles associated with different domains. The
diagram 350 illustrates an
example of relationships within a knowledge graph stored by a knowledge
engine, such as the knowledge
engine 102 and/or the knowledge engine 202. The diagram 350 may not indicate
how information is
actually stored in the knowledge engine. Rather, the diagram 350 is an
illustration describing how the
knowledge engine may conceptualize information. Further, the diagram 350
provides an example
illustration of how a knowledge engine may provide and summarize the
information stored within the
knowledge engine that is relevant to the operation and/or the operator's
interaction.
[0077] As illustrated in the diagram 350, Domain 1 may be associated with a
knowledge profile 360,
Domain 2 may be associated with a knowledge profile 370, and Domain 3 may be
associated with a
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knowledge profile 380. Domain 1 may describe conceptualize the entities (e.g.,
operators) within a given
employer, such as Google. Domain 2 may describe conceptualize the entities
(e.g., operators) within a
given profession, such as engineer. Domain 3 may describe conceptualize the
entities (e.g., operators)
within a given educational institution, such as Harvard University.
[0078] The respective knowledge profiles of each domain may include the
operators 362 and 390
(e.g., entities) that are related to that domain. Each operator 362 may
indicate a different operator/entity.
The operator 390 is denoted differently for purposes of illustrating that the
same operator may be located
with different relationships, hierarchy, and/or organization within the
knowledge profiles of different
domains. The knowledge profile 360, which is the knowledge profile for Domain
1, may include a plurality
of entities, such as the operators 362 and 390 (only a subset of the operators
362 are labeled for purposes
of simplicity). Further, the knowledge profile 360 indicates the relationships
between the various operators
through the use of lines, such as the lines 364 (again, only a subset of the
lines 364 are labeled for
purposes of simplicity). As such, each knowledge profile 360, 370, 380 for
each respective domain,
Domains 1-3, may indicate the relationships between the operators that are
related to that domain. The
respective knowledge profiles may include the specific knowledge entities
owned by an operator and
related to the domain. For example, a domain's knowledge profile may include a
link to the knowledge
profile of operators related to the domain.
[0079] Further, the knowledge profiles 360, 370, 380 may indicate a
hierarchy and/or organization of
the operators related to the respective domain. As described herein, the
relationships may be associated
with a type, strength, and/or directions. For example, within the context of
the knowledge profile 360 for
Domain 1, operator 390 may be related to one or more children operators (e.g.,
the related operators below
operator 390). Similarly, within the context of Domain 2 and Domain 3, the
same operator 390 may be
related to one or more parent operators (e.g., the related operators above
operator 390).
[0080] An operator may be related to a plurality of domains. For example,
operator 390 may be
related to Domain 1, Domain 2, and Domain 3. As described herein, one or more
of the knowledge entities
included on operator 390's knowledge profile may also be related to Domain 1,
Domain 2, and/or Domain
3. A set of operator 390's knowledge entities may be related to Domain 1,
another set of operator 390's
knowledge entities may be related to Domain 2, and/or yet another set of
operator 390's knowledge entities
may be related to Domain 3. The respective sets of operator 390's knowledge
entities may or may not
overlap. Accordingly, the set of operator 390's knowledge entities related to
Domain 1 may not be the same
as the set of operator 390's knowledge entities related to Domain 2. Again,
although the certain entities are
described in FIGs. 3A, 3B, other entities may also be used. For example, as
illustrated in the example
diagram 300, the knowledge engine may conceptualize other entities under a
domain (e.g., companies
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and/or job posting). That is, the diagrams 300 and 360 illustrate examples of
how the knowledge engine
may conceptualize information, but are not the only ways that the knowledge
engine may conceptualize
information.
[0081] FIGs. 4A and 4B are example sequence diagrams illustrating how a
knowledge engine 402,
which may be an example of the knowledge engine 102, may be used to provide
individualized and
dynamically generated responses to operator requests. The knowledge engine 402
may be an example of
the knowledge engine 102 and/or the knowledge engine 202. As illustrated in
FIGs. 4A and 4B, one or
more operators may interact with the knowledge engine 402. Further, the
knowledge engine 402 may have
previously generated a knowledge profile for the operators using the
techniques described herein.
[0082] FIG. 4A is an example sequence diagram illustrating operator
interactions with the knowledge
engine 402 and how the knowledge engine 402 may respond to the operator
interactions. As illustrated in
FIG. 4A, Operator 401, Operator 402, and Operator 403 may interact with the
knowledge engine 402.
Operator 401 may be related to a domain to indicate Operator 401's employer
and another domain to
indicate Operator 401's profession. For example, Operator 401 may be related
with the human resources
(HR) domain to indicate Operator 401's profession (e.g., Operator 401 is an HR
employee for Operator
401's employer). Operator 401 may intend to fill an open position for Operator
401's employer and
Operator 401 may generate a job posting, e.g., Job Posting A, for applicants
to apply for the open position.
Operator 401 may send a request to post Job Posting A to the knowledge engine
402.
[0083] The knowledge engine 402 may receive Operator 401's request to post
Job Posting A. The
knowledge engine 402 may request that Operator 401 authenticate Operator 401's
identity (e.g., with an
external source). Also, or alternatively, Operator 401 may have previously
authenticated its identity and the
knowledge engine may associate Operator 401 with the previously authenticated
identity. The knowledge
engine 402 may generate (e.g., or, if Operator 401 previously interacted with
the knowledge engine 402,
may have previously generated) a knowledge profile for Operator 401. As
described herein, the knowledge
engine 402 may generate the knowledge profile for Operator 401 based on the
knowledge extracted from
the Operator 401's interactions with the knowledge engine 402 and/or one or
more knowledge sources
(e.g., the external source used to authenticate Operator 401's identity). The
knowledge profile for Operator
401 may include one or more knowledge entities, one or more relationships,
and/or one or more domains.
[0084] The knowledge engine 402 may receive Job Posting A, which, as
described herein, may be
considered a knowledge source. The knowledge engine 402 may perform knowledge
extraction,
relationship generation, and knowledge organization for Job Posting A. As a
result, the knowledge engine
402 may generate a knowledge profile for Job Posting A. As described herein,
the knowledge profile for
Job posting A may include one or more knowledge elements, domains, and/or
relationships. For example,
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the knowledge profile for Job posting A may comprise one or more knowledge
elements to indicate the
requirements, responsibilities, and description of the open position. Further,
the knowledge profile for Job
posting A may include a relationship with Operator 401 (e.g., the posting HR
employee), a domain that
indicates the employer associated with the job posting (e.g., Operator 401's
domain that indicate Operator
401's employer), and/or a domain that indicates a profession associated with
the job posting. The
knowledge engine 402 may generate additional relationships based on the
knowledge entities, domains,
and/or relationships within the knowledge profile for Job Posting A.
[0085] As illustrated in FIG. 4A, Operator 403 may interact with the
knowledge engine 402 by applying
to one or more job postings. As described herein, the knowledge engine 402 may
request that Operator
403 authenticate its identity prior to applying to a job posting. The
authentication process may allow the
knowledge to generate a knowledge profile for Operator 403. As described
herein, the knowledge profile
may comprise: one or more knowledge entities owned by Operator 403, one or
more relationships
associated with Operator 402, and/or one or more domains associated with
Operator 403. Operator 403
may apply to Job posting A. The knowledge engine 402 may send a confirmation
of the application to
Operator 403. After Operator 403 applies to Job posting A, the knowledge
engine 402 may send a
notification of Operator 402's application to Operator 401. As described
herein, the knowledge engine may
send the notification to Operator 401 based on Operator 401's relationship
with Job posting A.
[0086] As illustrated in FIG. 4A, Operator 402 may interact with the
knowledge engine 402 by applying
to one or more job postings. As described herein, the knowledge engine 402 may
request that Operator
402 authenticate its identity prior to applying to a job posting. The
authentication process may allow the
knowledge engine 402 to generate a knowledge profile for Operator 402. As
described herein, the
knowledge profile may comprise: one or more knowledge entities owned by
Operator 402, one or more
relationships associated with Operator 402, and/or one or more domains
associated with Operator 402.
Operator 402 may apply to Job posting B and the knowledge engine 402 may send
a confirmation of the
Operator 402's application. Job Posting B may be different from Job Posting A.
Operator 402 may be
unaware of Job Posting A, Operator 401, and/or Operator 403. Further, the
knowledge engine 402 may
maintain and/or may have previously generated a knowledge profile for Job
Posting B. As described
herein, Operator 402's application to Job Posting B may be considered a
knowledge source and the
knowledge engine 402 may perform knowledge extraction, relationship
generation, and/or knowledge
organization on Operator 402's application. The knowledge engine 402 may
generate a relationship
between Operator 402 and Job Posting A based on the knowledge extracted from
Operator 402's
application. For example, the knowledge engine 402 may generate a relationship
between Operator 402
and Job Posting A based on one or more of the following: a knowledge entity
extracted from Operator
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402's application, Operator 402's knowledge profile, Job Posting B's knowledge
profile, and/or Job Posting
A's knowledge profile.
[0087] Operator 401 may interact with knowledge engine 402 in response to a
message sent by the
knowledge engine 402. For example, Operator 401 may interact with the
knowledge engine 402 in
response to a notification of Operator 403's application to Job Posting A.
Operator 401's interaction may
include sending a request for a list of applicants to Job Posting A. As
described herein, the knowledge
engine 402 may respond to the request from Operator 401. The response may
include the list of applicants
to Job Posting A. As described herein, the knowledge engine may provide
useful, although not explicitly
requested, information to a requesting operator. Referring to FIG. 4A, the
knowledge engine 402 may
indicate to Operator 401 that Operator 402 may be a potential candidate for
Job Posting A. Even though
Operator 402 may not have applied to Job Posting A, the knowledge engine 402
may determine that
providing information about Operator 402 to Operator 401 may be useful based
on the relationships
generated by the knowledge engine 402. Based on the knowledge engine 402's
response, Operator 401
may determine that Operator 402 is a better candidate than Operator 403 for
Job Posting A. Accordingly,
Operator 401 may communicate with Operator 402, for example, to indicate that
Operator 402 should apply
to Job Posting A. As described herein, Operator 402 may have been unware of
Job Posting A. Further, as
the availability of Job Posting is time sensitive, Operator 402 may have not
become aware of Job Posting A
prior to Job Posting A becoming filled.
[0088] FIG. 4B is an example sequence diagram illustrating operator
interactions with the knowledge
engine 402 and how the knowledge engine 402 may respond to the respective
operator interactions. As
illustrated in FIG. 4B, Operator 401, Operator 404, and Operator 405 may
interact with the knowledge
engine 402. Operator 401 may intend to fill an open position for Operator
401's employer and Operator 401
may generate a job posting, e.g., Job Posting C, for applicants to apply for
the open position. Operator 401
may send a request to post Job Posting C to the knowledge engine 402.
[0089] The knowledge engine 402 may receive Operator 401's request to post
Job Posting C. The
knowledge engine 402 may receive Job Posting C, which, as described herein,
may be considered a
knowledge source. The knowledge engine 402 may perform knowledge extraction,
relationship generation,
and knowledge organization for Job Posting C. As a result, the knowledge
engine 402 may generate a
knowledge profile for Job Posting C. As described herein, the knowledge
profile for Job posting C may
include one or more knowledge elements, domains, and/or relationships. For
example, the knowledge
profile for Job posting C may comprise one or more knowledge elements to
indicate the requirements,
responsibilities, and description of the open position. Further, the knowledge
profile for Job posting C may
include a relationship with Operator 401 (e.g., the posting HR employee), a
domain that indicates the
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employer associated with the job posting (e.g., Operator 401's domain that
indicate Operator 401's
employer), and/or a domain that indicates a profession associated with the job
posting. The knowledge
engine 402 may generate additional relationships based on the knowledge
entities, domains, and/or
relationships within the knowledge profile for Job Posting C.
[0090] As illustrated in FIG. 4B, Operator 405 may interact with the
knowledge engine 402 by applying
to one or more job postings. As described herein, the knowledge engine 402 may
request that Operator
405 authenticate its identity prior to applying to a job posting. The
authentication process may allow the
knowledge to generate a knowledge profile for Operator 405. As described
herein, the knowledge profile
may comprise: one or more knowledge entities owned by Operator 405, one or
more relationships
associated with Operator 405, and/or one or more domains associated with
Operator 405.
[0091] Operator 405 may interact with the knowledge engine 402 by applying
to Job posting C. As
described herein, Operator 405's interaction with the knowledge engine 402
(e.g., the application to Job
Posting C) may be considered a knowledge source and the knowledge engine 402
may perform knowledge
extraction, relationship generation, and/or knowledge organization on Operator
405's interaction. For
example: the knowledge engine 402 may extract one or more knowledge entities
from Operator 405's
application to Job Posting C. Similarly, the knowledge engine 402 may generate
a relationship between
one or more of the following: Operator 405 and Job Posting C, Operator 405 and
a domain related to Job
Posting C, and/or Operator 405 and another operator related to Job Posting C
(e.g., Operator 401).
[0092] The knowledge engine 402 may send a confirmation of the application
to Operator 405. After
Operator 405 applies to Job posting C, the knowledge engine 402 may send a
notification of Operator
405's application to Operator 401. As described herein, the knowledge engine
may send the notification to
Operator 401 based on Operator 401's relationship with Job posting C. Further,
the notification may
indicate Operator 405 relationship strength with Job Posting C. The
notification sent by the knowledge
engine 402 may allow Operator 401 to promptly react (e.g., immediately react)
to Operator 405's
application. For example, the notification sent by the knowledge engine 402
may provide Operator 401 with
the ability to determine if Operator 405 is qualified to fill Job Posting C
(e.g., based on Operator 405's
relationship strength with Job Posting C). Also, or alternatively, the
notification sent by the knowledge
engine 402 may indicate to Operator 401 to determine other qualified operators
to fill Job Posting C.
[0093] Operator 404 may interact with the knowledge engine 402 by
requesting to view Job Posting C.
Although not shown in FIG. 4B, Operator 404 may have previously applied but
never considered for Job
Posting C. Again, although not shown in FIG. 4B, Operator 404 may have applied
to another job posting
that was similar to Job Posting C, but failed to be selected for the other job
posting. The knowledge engine
402 may request that Operator 404 authenticate its identity. The
authentication process may allow the
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CA 03136332 2021-10-06
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knowledge engine 402 to generate a knowledge profile for Operator 404. As
described herein, the
knowledge profile may comprise: one or more knowledge entities owned by
Operator 404, one or more
relationships associated with Operator 404, and/or one or more domains
associated with Operator 404. For
example, the knowledge engine 402 may generate a relationship between Operator
404 and Operator 401
based on Operator 404 and Operator 401 sharing the same employer (e.gõ
Operator 401 and Operator
404 are related to the same employer domain). The knowledge engine 402 may
generate the relationship
between Operator 401 and Operator 404 even if Operator 404 and Operator 401
are unaware of each
other (e.g., Operator 401 and Operator 401 do not personally know each other).
As described herein, a
relationship's strength, type, and/or direction may be used to describe a
relationship. For example, the
relationship between operators that personally know each other may be stronger
than the relationship
between operators that do not personally know each other.
[0094] Operator 404's interaction with the knowledge engine 402 may be
considered a knowledge
source and the knowledge engine 402 may perform knowledge extraction,
relationship generation, and/or
knowledge organization based on Operator 404's interaction. The knowledge
engine 402 may update
Operator 404's knowledge profile accordingly. For example, the knowledge
engine 402 may update
Operator 404's knowledge profile to indicate a relationship between Operator
404 and Job Posting C.
Similarly, the knowledge engine 402 may update Operator 404's knowledge
profile by increasing the
relationship strength between Operator 401 and Operator 404 (e.g., based on
Operator 401's relationship
with Job Posting C).
[0095] As illustrated in FIG. 4B, Operator 401 may react to the knowledge
engine 402 notification
Operator 405's application by requesting for a list of applicants to Job
Posting C. The knowledge engine
402 may respond to Operator 401's request by providing the list of applicants
to Job Posting C. The
response may include an indication of the applicants fit for Job Posting C,
which the knowledge engine 402
may determine based on the knowledge profile of each of the respective
applicants. As described herein,
the knowledge engine 402 may also provide Operator 401 with useful information
that was not explicitly
requested. For example, the knowledge engine 402 may suggest Operator 404 for
Job Posting C. The
knowledge engine 402 may suggest Operator 404 based on Operator 404's
relationship (e.g., relationship
strength) with Job Posting C, Operator 401, and/or Operator 401's employer
domain. Further, the
knowledge engine 402 may suggest Operator 404 even if Operator 404 does not
apply to Job Posting C.
The knowledge engine 402 may provide Operator 401 with an indication of
Operator 404's fit for Job
Posting C, which, as described herein, may be based on Operator 404's
knowledge profile (e.g., Operator
404's respective relationships, knowledge entities and/or domains that are
relevant to Job Posting C).
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PCT/US2020/027329
[0096]
Although FIG. 4B illustrates an example where the suggested operator, Operator
404, never
applies for the relevant posting (e.g., Job Posting C), other types of
operators may also be suggested
operators. For example, the suggested operator may be an operator that
previously applied to the relevant
job posting (e.g., Job Posting C), but for some reason was never considered
for the posting (e.g., Job
Posting C was removed and/or no longer accepting applications). That is, the
figures and examples
provided herein do not limit the type of suggested operators determined by the
knowledge engine 402 or
the scope of the knowledge engine 402. Rather, the figures and examples
provided herein are intended to
help describe the utility of the knowledge engine 402.
- 32 -

Representative Drawing
A single figure which represents the drawing illustrating the invention.
Administrative Status

2024-08-01:As part of the Next Generation Patents (NGP) transition, the Canadian Patents Database (CPD) now contains a more detailed Event History, which replicates the Event Log of our new back-office solution.

Please note that "Inactive:" events refers to events no longer in use in our new back-office solution.

For a clearer understanding of the status of the application/patent presented on this page, the site Disclaimer , as well as the definitions for Patent , Event History , Maintenance Fee  and Payment History  should be consulted.

Event History

Description Date
Correspondent Determined Compliant 2024-10-07
Amendment Received - Response to Examiner's Requisition 2024-08-05
Interview Request Authorized 2024-08-01
Interview performed 2024-08-01
Interview Request Received 2024-08-01
Examiner's Report 2024-04-04
Inactive: Report - No QC 2024-04-03
Amendment Received - Voluntary Amendment 2023-08-15
Amendment Received - Response to Examiner's Requisition 2023-08-15
Examiner's Report 2023-05-18
Inactive: Report - No QC 2023-05-01
Inactive: First IPC assigned 2023-04-04
Inactive: IPC assigned 2023-04-04
Inactive: IPC assigned 2023-04-04
Inactive: IPC expired 2023-01-01
Inactive: IPC removed 2022-12-31
Letter Sent 2022-05-19
Request for Examination Requirements Determined Compliant 2022-04-08
Request for Examination Received 2022-04-08
All Requirements for Examination Determined Compliant 2022-04-08
Inactive: Cover page published 2021-12-17
Letter sent 2021-11-03
Application Received - PCT 2021-11-02
Inactive: IPC assigned 2021-11-02
Request for Priority Received 2021-11-02
Priority Claim Requirements Determined Compliant 2021-11-02
Inactive: First IPC assigned 2021-11-02
National Entry Requirements Determined Compliant 2021-10-06
Amendment Received - Voluntary Amendment 2021-10-06
Application Published (Open to Public Inspection) 2020-10-15

Abandonment History

There is no abandonment history.

Maintenance Fee

The last payment was received on 2024-03-12

Note : If the full payment has not been received on or before the date indicated, a further fee may be required which may be one of the following

  • the reinstatement fee;
  • the late payment fee; or
  • additional fee to reverse deemed expiry.

Please refer to the CIPO Patent Fees web page to see all current fee amounts.

Fee History

Fee Type Anniversary Year Due Date Paid Date
Basic national fee - standard 2021-10-06 2021-10-06
MF (application, 2nd anniv.) - standard 02 2022-04-08 2022-04-07
Request for examination - standard 2024-04-08 2022-04-08
MF (application, 3rd anniv.) - standard 03 2023-04-11 2023-03-13
MF (application, 4th anniv.) - standard 04 2024-04-08 2024-03-12
Owners on Record

Note: Records showing the ownership history in alphabetical order.

Current Owners on Record
PHENOM PEOPLE
Past Owners on Record
HARI BAYIREDDY
ILYA GODIN
MAHE BAYIREDDI
S.S.S. VENKATESWARA RAO ALAPATI
SHIVARAMAKRISHNA NYSHADHAM
SIVANAND AKELLA
SURESH BABU DEVINENI
Past Owners that do not appear in the "Owners on Record" listing will appear in other documentation within the application.
Documents

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Document
Description 
Date
(yyyy-mm-dd) 
Number of pages   Size of Image (KB) 
Claims 2023-08-15 10 639
Description 2023-08-15 32 2,713
Description 2021-10-06 32 1,956
Abstract 2021-10-06 2 86
Drawings 2021-10-06 6 79
Claims 2021-10-06 4 144
Representative drawing 2021-10-06 1 30
Cover Page 2021-12-17 1 55
Claims 2021-10-06 6 246
Amendment / response to report 2024-08-05 1 151
Interview Record 2024-08-01 1 98
Maintenance fee payment 2024-03-12 20 819
Examiner requisition 2024-04-04 8 415
Courtesy - Letter Acknowledging PCT National Phase Entry 2021-11-03 1 587
Courtesy - Acknowledgement of Request for Examination 2022-05-19 1 433
Amendment / response to report 2023-08-15 16 642
Voluntary amendment 2021-10-06 8 279
National entry request 2021-10-06 7 171
International search report 2021-10-06 2 47
Request for examination 2022-04-08 4 95
Examiner requisition 2023-05-18 4 192