SYSTEM AND METHOD FOR VEHICLE SUPPORT

SYSTEME ET METHODE DE SUPPORT DE VEHICULE

English Abstract

A vehicle support marketplace comprising a server receiving information
entered by a
user on a damaged vehicle. The user making a selection of two or more types of
service
providers required. A request for service notification is generated by the
server to one or more
service providers of each of the two or more types of service providers. One
or more quote for
service, submitted by the one or more service providers. A selection by the
user of one quote
for each type of service providers required.

Claims

Docket No. 0184-233CAPT
PATENT
CLAIMS
What is claimed is:
1. A vehicle support marketplace comprising:
a server receiving information entered by a user on a damaged vehicle;
a selection, by said user, of two or more types of service providers required;
a request for service notification generated by said server to one or more
service
providers of each of said two or more types of service providers;
one or more quote for service, submitted by said one or more service
providers;
a selection by said user of one quote for each type of service providers
required.
2. The vehicle support marketplace of claim 1 wherein said information
comprises one or
more image or a video of said damaged vehicle.
3. The vehicle support marketplace of claim 1 wherein said information
comprises a
location of said damaged vehicle.
4. The vehicle support marketplace of claim 1 wherein said types of service
providers
comprise a garage, a car body shop, a car rental company or a towing service.
5. The vehicle support marketplace of claim 1 wherein said user
communicates directly
with service providers that have submitted quotes for service.
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Date Recue/Date Received 2021-10-01

Description

Docket No. 0184-233CAPT
PATENT
SYSTEM AND METHOD FOR VEHICLE SUPPORT
BACKGROUND
When an accident involving a vehicle happens, there is a need to quickly find
cost-
effective service providers to help mitigate the situation.
SUMMARY
In one embodiment, a vehicle support marketplace is disclosed, comprising a
server
receiving information entered by a user on a damaged vehicle; a selection, by
the user, of two
or more types of service providers required; a request for service
notification generated by the
server to one or more service providers of each of the two or more types of
service providers;
one or more quote for service, submitted by the one or more service providers;
a selection by
the user of one quote for each type of service providers required.
In another embodiment, the vehicle support marketplace of claim 1 wherein the
information comprises one or more image or a video of the damaged vehicle.
In another embodiment, the vehicle support marketplace of claim 1 wherein the
information comprises a location of the damaged vehicle.
In another embodiment, the vehicle support marketplace of claim 1 wherein the
types of
service providers comprise a garage, a car body shop, a car rental company or
a towing service.
In another embodiment, the vehicle support marketplace of claim 1 wherein the
user
communicates directly with service providers that have submitted quotes for
service.
BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGS
To easily identify the discussion of any particular element or act, the most
significant
digit or digits in a reference number refer to the figure number in which that
element is first
introduced.
FIG. 1 illustrates a high level view of one embodiment.
FIG. 2 illustrates a flow process in accordance with one embodiment.
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Date Recue/Date Received 2021-10-01

Docket No. 0184-233CAPT
PATENT
DETAILED DESCRIPTION
The details of one or more embodiments of the subject matter of this
specification are
set forth in the accompanying drawings and the description below. Other
features, aspects, and
advantages of the subject matter will become apparent from the description,
the drawings, and
the claims.
Like reference numbers and designations in the various drawings indicate like
elements.
FIG. 1 depicts a user 106 with a damaged vehicle 104. The user 106 signs up to
application on a smart device 108 which is coupled to a vehicle support
marketplace 102. The
vehicle support marketplace 102 is executed on a processor on a server,
optionally on a cloud
server 114.
One or more service providers 110 have set up an account with the vehicle
support
marketplace 102. In this embodiment, a service provider 110 can be for
example, but not
limited to, a garage, a body shop, a rental car company or a towing service.
The vehicle support marketplace 102 stores the data collected on a memory in a
database 112.
FIG. 2 depicts the flow of information relating to the vehicle support
marketplace 102.
When the user undergoes damages to a vehicle 104, the user sets up an account
with the vehicle
support marketplace 102, if not already a member. The user 106 then logs into
the vehicle
support marketplace 102 to create a new request. The user 106 enter vehicle
information 202,
such as, for example the VIN number, the make, model, year and or other
details of interest.
The user 106 also enters its location or uses the GPS of the smart device 108
to provide the
location of the vehicle 104. The user 106 attach images and/or videos 204 of
the damaged
vehicle 104. The user 106 select types of service providers 206 that are
required, for example,
one or more of a rental car, a body shop job and a towing service. The vehicle
support
marketplace 102 sends a request for service notification 208 to the relevant
service providers
110 signed up in the system. The service providers 110 provide quote for
service 210 to the
user 106 via the vehicle support marketplace 102. The user 106 can exchange
messages with
one or more service providers 110 with additional details and the user 106
selects the service
providers 110 from the list of quotes received that will be handling the
situation and the proper
contracts are established to get the service done.
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Date Recue/Date Received 2021-10-01

Docket No. 0184-233CAPT
PATENT
In one embodiment, the quotes are kept secret from each service providers 110.
In
another embodiment, the vehicle support marketplace 102 offers a change for
the service
providers 110 to auction a price for the service.
The foregoing descriptions of specific embodiments of the present invention
have been
presented for purposes of illustration and description. They are not intended
to be exhaustive or
to limit the invention and method of use to the precise forms disclosed.
Obviously, many
modifications and variations are possible in light of the above teaching. The
embodiments
described were chosen and described in order to best explain the principles of
the invention and
its practical application, and to thereby enable others skilled in the art to
best utilize the
invention and various embodiments with various modifications as are suited to
the particular
use contemplated. It is understood that various omissions or substitutions of
equivalents are
contemplated as circumstance may suggest or render expedient but is intended
to cover the
application or implementation without departing from the spirit or scope of
the claims of the
present invention.
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Date Recue/Date Received 2021-10-01